[sane-devel] Umax Astra 2400S w/ AEC-6712D hanging

DN Dunham dunhamdn at hotmail.com
Thu Feb 26 00:52:04 GMT 2004


As per your request, I ran the commands and attached is the output.

I apologize for the delay, I was out of town for  a few days. I must say, I 
was suprised by the speed of your responses.

-DN


>From: Oliver Rauch <Oliver.Rauch at Rauch-Domain.DE>
>To: "DN Dunham" <dunhamdn at hotmail.com>, sane-devel at lists.alioth.debian.org
>Subject: Re: [sane-devel] Umax Astra 2400S w/ AEC-6712D hanging
>Date: Sat, 21 Feb 2004 17:21:01 +0100
>
>
>Please do:
>
>export SANE_DEBUG_UMAX=12
>export SANE_DEBUG_SANEI_SCSI=128
>xsane 2>umax_astra_2400S.debug
>and then do a preview scan.
>
>Wait some time until you are sure nothing happens any more.
>The gzip the debug output and send it to the list.
>
>Oliver
>
>On Friday 20 February 2004 14:12, DN Dunham wrote:
> > I've been trying to figure this one out for a few months now on my own 
>and
> > thought perhaps someone there might be able to help me.
> >
> > The Problem:
> > I have an old desktop from a mom and pop shop that I have slowly been
> > upgrading over the years. About a year ago, I started using Linux RedHat 
>on
> > it. The problem is that not everything works under Linux. Right now, I 
>have
> > three pieces of hardware I can't get to work on the desktop and the most
> > pressing need is for the scanner. Besides a few games, its the only real
> > reason we ever boot-up into Windows.  Anyways....
> >
> > The scanner is a Umax Astra 2400S that I bought from CDW is 1998. CDW it
> > appears changed out the SCSI card that was included in the package to an
> > ACARD AEC-6712D.  This caused a few problems under Windows even, but I
> > found drivers to get it to work. I now run Linux RedHat 9.0 on my 
>system.
> > RedHat 9 is able to detect both the card and the scanner. It assigns a
> > driver atp870u to the card. However, SANE (via xsane 0.89) is unable to
> > interface with the scanner.
> >
> > After first boot, SANE will detect that the scanner is there and allow 
>me
> > to try and scan from it. It will actually detect the scanner in two 
>places
> > (/dev/sg0 and /dev/scanner). However, if I do try and scan with either,
> > SANE will hang. I seem to recall that sometimes the scanner appears to 
>do
> > things, but most of the time it doesn't (as in the test I did right now
> > trying to get a preview).
> >
> > After attempting to do anything the the scanner and having a failure, 
>the
> > scanner is no longer recognized by the system until reboot. Not even
> > RedHat's hardware browser will see it there.
> >
> > According to the Sane website, the UMAX ASTRA 2400S is supported, but 
>most
> > of this seems to be with other SCSI cards. I suspect that that may be my
> > problem yet the SCSI card itself also seems to be supported by the 
>atp870u
> > driver. Thus, I'm not sure what to do or how to fix the problem.
> >
> > Can anyone give me any advice, info or (even better yet) a workable
> > solution? I'd prefer not to buy another SCSI card, but if it comes to it 
>I
> > am willing.
> >
> > Thanks in advance for any help you might be able to provide,
> >
> > -DN
> >
> > _________________________________________________________________
> > Watch high-quality video with fast playback at MSN Video. Free!
> > http://click.atdmt.com/AVE/go/onm00200365ave/direct/01/
>
>--
>http://www.xsane.org
>http://www.rauch-domain.de
>http://www.sane-project.org

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