[sane-devel] Sane and HP C6270A 3828

[Peter Kirchgessner]

Hi,

you can check if the hp-backend is called to open the scanner. To do this do

SANE_DEBUG_HP=17
export SANE_DEBUG_HP

before starting scanimage. If the backend is called, it prints out 
messages to stderr.
If it is not called, scanimage may look in a different directory for the 
configuration. You can do

SANE_CONFIG_DIR=/etc/sane.d
export SANE_CONFIG_DIR

and then start scanimage again.
If you don't succeed in getting the scanner running, redirect the debug 
messages to a file

scanimage -L 2>hp.lis

gzip it and send it back to me.

Sincerely

Peter

Yao Ko schrieb:
> Hi all,
> 
> I have a HP scanner C6270A rev 3828. Here's the output of
> /proc/scsi/scsi:
> 
> 
> Attached devices:
> Host: scsi0 Channel: 00 Id: 00 Lun: 00
>   Vendor: HL-DT-ST Model: CD-RW GCE-8481B  Rev: 1.10
>   Type:   CD-ROM                           ANSI SCSI revision: 02
> Host: scsi1 Channel: 00 Id: 03 Lun: 00
>   Vendor: HP       Model: C6270A           Rev: 3828
>   Type:   Processor                        ANSI SCSI revision: 02
> Host: scsi1 Channel: 00 Id: 05 Lun: 00
>   Vendor: IOMEGA   Model: ZIP 100          Rev: J.03
>   Type:   Direct-Access                    ANSI SCSI revision: 02
> 
> sane-find-scanner finds it:
> 
> --
> found SCSI processor "HP C6270A 3828" at /dev/scanner
> found SCSI processor "HP C6270A 3828" at /dev/sg1
> found SCSI processor "HP C6270A 3828" at /dev/sgb
>   # Your SCSI scanner was detected. It may or may not be supported by SANE. Try
>   # scanimage -L and read the backend's manpage.
> --
> 
> 
> But scanimage -L doesn't detect it!
> 
> --
> [ko at localhost scsi]# scanimage -L
> 
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
> --
> 
> Here's the /etc/sane.d/hp.conf:
> 
> scsi HP
> /dev/sg1
> 
> 
> and the hp driver appears in /etc/sane.d/dll.conf
> 
> [ko at localhost scsi]# grep hp /etc/sane.d/dll.conf
> hp
> hpsj5s
> # HP OfficeJet backend homepage: http://hpoj.sf.net/
> # Uncomment the following line if hpoj is installed:
> #hpoj
> 
> 
> Could anyone give some hints as what's wrong?
> 
> Thanks,
> 


-- 
Peter Kirchgessner
http://www.kirchgessner.net
mailto:peter at kirchgessner.net