[sane-devel] Help with Epson Perfection 3490 Photo

[Kris Heyrman]

Hi,

I just bought this scanner -- it seems that the problem is related 
to one I've just seen on the mailing list. 

Any help is much appreciated.

Kris Heyrman.
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$ uname -a
Linux eniwotok 2.6.12-local #2 Thu Sep 1 20:26:20 CEST 2005 i686 athlon i386 GNU/Linux
$ /sbin/lsusb
Bus 004 Device 001: ID 0000:0000  
Bus 003 Device 001: ID 0000:0000  
Bus 002 Device 001: ID 0000:0000  
Bus 001 Device 003: ID 04b8:0122 Seiko Epson Corp. 
Bus 001 Device 001: ID 0000:0000  
$ strings /usr/local/share/sane/snapscan/esfw52.bin | tail -2
EPSON   GT-F520         1.08
$ ls -d /usr/local/src/*sane*
/usr/local/src/sane-backends-20060228
/usr/local/src/sane-frontends-1.0.14
/usr/local/src/xsane-0.991 
$ export SANE_DEBUG_SNAPSCAN=50
$ xscanimage
[sanei_debug] Setting debug level of snapscan to 50.
[snapscan] sane_snapscan_init
[snapscan] sane_snapscan_init: Snapscan backend version 1.4.53
[snapscan] add_usb_device(libusb:001:003)
[snapscan] add_usb_device: Detected (kind of) an USB device
[snapscan] snapscani_usb_open(libusb:001:003)
[snapscan] add_usb_device: Checking if 0x04b8 is a supported USB vendor ID
[snapscan] snapscani_check_device()
[snapscan] mini_inquiry
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0xbf888860,6,0xbf888830,0xbf88882c (36))
[snapscan] atomic_usb_cmd(0,0xbf888860,6,0xbf888830,0xbf88882c (36))
[snapscan] usb_cmd(0,0xbf888860,6,0xbf888830,0xbf88882c (36))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x12 0x00 0x00 0x00 0x24 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xf9 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] usb_read: reading:  0x06 0x00 0x02 0x02 0x49 0x00 0x00 0x00 0x45 0x50 ...
[snapscan] Read 36 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] snapscani_check_device: Is vendor "EPSON" model "EPSON Scanner" a supported scanner?
[snapscan] snapscani_get_model_id(EPSON Scanner, 0, 2)
[snapscan] snapscani_get_model_id: looking up scanner for ID 0x04b8,0x0122.
[snapscan] snapscani_get_model_id: scanner identified
[snapscan] snapscani_check_device: Autodetected driver: Perfection 3490
[snapscan] snapscani_usb_close(0)
[snapscan] 1st read 3 write 1
[snapscan] snapscani_usb_cmd(0,0xbf8888b0,6,0x0,0x0 (0))
[snapscan] atomic_usb_cmd(0,0xbf8888b0,6,0x0,0x0 (0))
[snapscan] usb_cmd(0,0xbf8888b0,6,0x0,0x0 (0))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] 2nd read 4 write 2
[snapscan] snapscani_init_device_structure()
[snapscan] sane_snapscan_get_devices (0xbf889a78, 0)
[snapscan] sane_snapscan_open (libusb:001:003, 0xbf88a944)
[snapscan] find_device
[snapscan] sane_snapscan_open: Allocating 129024 bytes as scanner buffer.
[snapscan] sane_snapscan_open: allocated scanner structure at 0x9d6d6d0
[snapscan] open_scanner
[snapscan] snapscani_usb_open(libusb:001:003)
[snapscan] sane_snapscan_open: waiting for scanner to warm up.
[snapscan] wait_scanner_ready
[snapscan] test_unit_ready
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0xbf88a860,6,0x0,0x0 (0))
[snapscan] atomic_usb_cmd(0,0xbf88a860,6,0x0,0x0 (0))
[snapscan] usb_cmd(0,0xbf88a860,6,0x0,0x0 (0))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] sane_snapscan_open: performing scanner self test.
[snapscan] send_diagnostic
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0xbf88a890,6,0x0,0x0 (0))
[snapscan] atomic_usb_cmd(0,0xbf88a890,6,0x0,0x0 (0))
[snapscan] usb_cmd(0,0xbf88a890,6,0x0,0x0 (0))
[snapscan] sane_snapscan_open: self test passed.
[snapscan] inquiry
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0x9d6d700,6,0x9d6de80,0x9d6d810 (139))
[snapscan] atomic_usb_cmd(0,0x9d6d700,6,0x9d6de80,0x9d6d810 (139))
[snapscan] usb_cmd(0,0x9d6d700,6,0x9d6de80,0x9d6d810 (139))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x12 0x00 0x00 0x00 0x8b 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xf9 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] usb_read: reading:  0x06 0x00 0x02 0x02 0x49 0x00 0x00 0x00 0x45 0x50 ...
[snapscan] Read 139 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] inquiry: exposure time: 0.0 ms
[snapscan] inquiry: ms per line: 0.000000
[snapscan] inquiry: Epson additional inquiry data:
 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
 0x00 0x00 0x00
[snapscan] inquiry: G2R_DIFF: 0
[snapscan] inquiry: B2R_DIFF: 0
[snapscan] inquiry: Chroma offsets=0; Red=0, Green:=0, Blue=0
[snapscan] inquiry: hardware config = 0x00
[snapscan] inquiry: bits per pixel = 14
[snapscan] inquiry: pixels per scan line = 0
[snapscan] inquiry: bytes per scan line = 0
[snapscan] inquiry: number of scan lines = 0
[snapscan] inquiry: effective buffer size = 0 bytes, 0 lines
[snapscan] inquiry: expected total scan data: 0 bytes
[snapscan] Looking up 34
[snapscan] Downloading /usr/local/share/sane/snapscan/esfw52.bin
[snapscan] Size of firmware: 63239
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0x9d8d688,63249,0x0,0x0 (0))
[snapscan] atomic_usb_cmd(0,0x9d8d688,63249,0x0,0x0 (0))
[snapscan] usb_cmd(0,0x9d8d688,63249,0x0,0x0 (0))
[snapscan] usb_cmd: cmdlen=10, datalen=63239
[snapscan] usb_write: writing:  0x2a 0x00 0x87 0x00 0x00 0x00 0x00 0xf7 0x07 0x00
[snapscan] Written 10 bytes
[snapscan] usb_read: reading:  0xf8 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] usb_write: writing:  0x02 0xf2 0xd5 0x32 0xff 0xff 0xff 0xff 0xff 0xff ...
[snapscan] Written 63239 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] wait_scanner_ready
[snapscan] test_unit_ready
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0xbf88a860,6,0x0,0x0 (0))
[snapscan] atomic_usb_cmd(0,0xbf88a860,6,0x0,0x0 (0))
[snapscan] usb_cmd(0,0xbf88a860,6,0x0,0x0 (0))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xfb 0x02 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] usb_request_sense
[snapscan] usb_cmd(0,0xbf88a5b0,6,0xbf88a590,0xbf88a58c (20))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x03 0x00 0x00 0x00 0x14 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xf9 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] usb_read: reading:  0xf0 0x00 0x02 0x00 0x00 0x00 0x00 0x0b 0x00 0x00 ...
[snapscan] Read 20 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] sense_handler(0, 0xbf88a590, 0x9d6d6d0)
[snapscan] sense_handler: sense key: 0x02, asc: 0x04, ascq: 0x01, i1: 0x08, i2: 0x00
[snapscan] sense_handler: Not ready.
[snapscan] sense_handler: Logical unit is in process of becoming ready. (8 seconds)
[snapscan] sense_handler: Not ready.
[snapscan] test_unit_ready: snapscan_cmd command failed: Device busy
[snapscan] Scanner warming up - waiting 8 seconds.
[snapscan] test_unit_ready
[snapscan] snapscan_cmd
[snapscan] snapscani_usb_cmd(0,0xbf88a860,6,0x0,0x0 (0))
[snapscan] atomic_usb_cmd(0,0xbf88a860,6,0x0,0x0 (0))
[snapscan] usb_cmd(0,0xbf88a860,6,0x0,0x0 (0))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xfb 0x02 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] usb_request_sense
[snapscan] usb_cmd(0,0xbf88a5b0,6,0xbf88a590,0xbf88a58c (20))
[snapscan] usb_cmd: cmdlen=6, datalen=0
[snapscan] usb_write: writing:  0x03 0x00 0x00 0x00 0x14 0x00
[snapscan] Written 6 bytes
[snapscan] usb_read: reading:  0xf9 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] usb_read: reading:  0xf0 0x00 0x04 0x00 0x00 0x00 0x00 0x0b 0x00 0x00 ...
[snapscan] Read 20 bytes
[snapscan] usb_read: reading:  0xfb 0x00 0x00 0x00 0x00 0x00 0x00 0x00
[snapscan] Read 8 bytes
[snapscan] sense_handler(0, 0xbf88a590, 0x9d6d6d0)
[snapscan] sense_handler: sense key: 0x04, asc: 0x00, ascq: 0x00, i1: 0x00, i2: 0x04
[snapscan] sense_handler: Hardware error. (0x00, 0x04)
[snapscan] test_unit_ready: snapscan_cmd command failed: Error during device I/O
[snapscan] wait_scanner_ready: hardware error detected.
[snapscan] sane_snapscan_open: wait_scanner_ready after firmware upload command failed: Error during device I/O
[snapscan] sane_snapscan_exit