[sane-devel] epson 3490 problem (I/O error after scanimage)

[Oliver Schwartz]

Hi,

> also with mac and official cd found in the box the scanner would go
> nut and block itself. i am clueless

> [snapscan] sense_handler: sense key: 0x04, asc: 0x00, ascq: 0x00,
> i1: 0x00, i2: 0x04 [snapscan] sense_handler: Hardware error. (0x00,
> 0x04)
> [snapscan] test_unit_ready: snapscan_cmd command failed: Error
> during device I/O [snapscan] wait_scanner_ready: hardware error
> detected.

This is definitely confirms what I've been suggesting before: You 
didn't unlock the transportation lock. Now would be a good time to 
take the scanner's manual and read it. Usually there's also some 
leaflet like "Quick start guide" which explains how to unlock the 
scanner

/Oliver