[sane-devel] ScanImage works, but no other program does

[Gerhard Jaeger]

On Montag, 16. Juli 2007, David Goodenough wrote:
> I am a new sane user (Debian sid, Plustek chip Cannon LiED25 scanner).
> 
> After installing sane, scanimage works a treat.  I can specify the
> size and resolution, and the colour depth etc, and it works.
> 
> BUT, any of the other programs I try, xsaneimage, xsane, Kooka,
> OpenOffice.org, it does not complain, but all I get is a black block.
> 
> All the programs recognise the scanner, but the motor never starts either
> for preview or the full scan.
> 
> Obviously I have done something silly, anyone got any ideas where to
> start looking.
> 
> David
> 

Hi,

known issue, no fix yet - sorry. Try recompile your kernel, disabling
CONFIG_USB_SUSPEND...

I could not reporduce it currently here (guess my kernel is too old)

Gerhard