[sane-devel] "no devices available"

earther at eartherdesigns.com earther at eartherdesigns.com
Thu Jun 19 15:15:55 UTC 2008


OK.  I'm working on this with the local LUG but not hopeful there is a  
solution short of an upgrade to Hardy.  Cheers!

Quoting "m. allan noah" <kitno455 at gmail.com>:
>
> On Wed, Jun 18, 2008 at 12:50 PM,  <earther at eartherdesigns.com> wrote:
>> "if your kernel version and system tools don't match, things could be messed
>> up."  I think you're right about that.
>>
>> Let me recap.  Gutsy was having a hibernation problem with my new hardware
>> (see http://ubuntuforums.org/showthread.php?t=760026)  so it was suggested
>> by several gurus I trust to give the Hardy kernel a try on Gutsy as per this
>> thread - http://ubuntuforums.org/showthread.php?t=646755  This was before
>> Hardy was released.
>>
>> It fixed the hibernation issue and hasn't affected anything else that I am
>> aware of. Wine, Compiz, XAMPP etc all run as before.
>>
>> Just to confirm, I booted an old machine that has a Hardy install.  xsane
>> launched and lsusb worked properly too.   (Should have thought to try that
>> myself before posting.)
>>
>> Is there any way to get this working with my current kernel/OS mismatch? Or
>> will I have to go to Virtual Box or another machine when I need to scan
>> something until I upgrade?
>
> gutsy and hardy are greek words to me, not useful version numbers, so
> i think you had best ask on an ubuntu specific board :)
>
> allan
>
>>
>> Thanks for zeroing in on the root of the problem.  Till now, I have been
>> blown away with how easy to use and reliable xsane has been.  It handles the
>> legacy scanner better than the funky drivers XP offered way back when . . .
>> LOL!
>>
>> Quoting "m. allan noah" <kitno455 at gmail.com>:
>>
>>> On Wed, Jun 18, 2008 at 11:12 AM,  <earther at eartherdesigns.com> wrote:
>>>>
>>>> NOTHING!  Even though I have an external USB drive and USB thumb drive
>>>> mounted!!  What's up with that??
>>>
>>> dont know. obviously you have some sort of system problem lower than
>>> sane. what were you saying about running the wrong kernel or some
>>> such? if your kernel version and system tools dont match, things could
>>> be messed up.
>>>
>>> allan
>>>
>>>>
>>>> Sorry I didn't catch that reply didn't go to the list.
>>>>
>>>> Quoting "m. allan noah" <kitno455 at gmail.com>:
>>>>
>>>>> please- always include the list on your responses, as others might
>>>>> have more ideas.
>>>>>
>>>>> lets see the output of running lsusb
>>>>>
>>>>> allan
>>>>>
>>>>> On Wed, Jun 18, 2008 at 10:53 AM,  <earther at eartherdesigns.com> wrote:
>>>>>>
>>>>>> Thanks for responding.  Here's the ouput.  What next?
>>>>>>
>>>>>> ~# SANE_DEBUG_NIASH=255 scanimage -L
>>>>>> [sanei_debug] Setting debug level of niash to 255.
>>>>>> [niash] sane_init
>>>>>> [niash] Looking for ScanJet 3300C...
>>>>>> [niash] Looking for ScanJet 3400C...
>>>>>> [niash] Looking for ScanJet 4300C...
>>>>>> [niash] Looking for HP ScanJet 4300c...
>>>>>> [niash] Looking for Snapscan Touch...
>>>>>> [niash] Looking for Office Scanner USB 19200...
>>>>>> [niash] sane_get_devices
>>>>>>
>>>>>> No scanners were identified. If you were expecting something different,
>>>>>> check that the scanner is plugged in, turned on and detected by the
>>>>>> sane-find-scanner tool (if appropriate). Please read the documentation
>>>>>> which came with this software (README, FAQ, manpages).
>>>>>> [niash] sane_exit
>>>>>>
>>>>>>
>>>>>>
>>>>>> Quoting "m. allan noah" <kitno455 at gmail.com>:
>>>>>>
>>>>>>> xsane is not the problem, but sane probably is. run this at the
>>>>>>> command line as root:
>>>>>>>
>>>>>>> SANE_DEBUG_NIASH=255 scanimage -L
>>>>>>>
>>>>>>> and post the output to this list.
>>>>>>>
>>>>>>> allan
>>>>>>>
>>>>>>> On Wed, Jun 18, 2008 at 10:10 AM,  <earther at eartherdesigns.com> wrote:
>>>>>>>>
>>>>>>>> Thought I would post a screenie of the device manager info for the
>>>>>>>> ScanJet.  Why can't xsane find it?
>>>>>>>>
>>>>>>>> http://www.eartherdesigns.com/ss/scanjet.jpg
>>>>>>>>
>>>>>>>>
>>>>>>>> --





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