[sane-devel] Canon imageCLASS MF5770 does not work with sane

Jerry Zhang jwwzhang at gmail.com
Tue May 12 06:27:25 UTC 2009


Hi Nico,

"WIA Canon MF5770" appears in "Scaners and Cameras" folder in Control
Panel when I plug-in the MF5770 USB cable.

On SnoopPro device list, if I click on the first device (MI_00 Canon
MF5770) and "Install and Restart", the scanner icon disappears
immediately.

If I do "install" and "install service" without restart, the "WIA
Canon MF5770" scanner remains there. Microsoft scan application runs
but still no output in USBLog window.

Anything else I can try?

Thanks,

Jerry

On Sun, May 10, 2009 at 3:40 AM, Nicolas Martin
<nicolas0martin at gmail.com> wrote:
> Hi Jerry,
>
> Are you running both Snoopypro and MF toolbox under the admin account ?
>
> The device to snoop should be the first one here in the list.
>
> Never got this error before with Snoopypro, so difficult to tell.
> Did you try with to scan with the scan tool available in the control
> panel (scanner icon) ?
>
> Nicolas
>
> Le samedi 09 mai 2009 à 22:01 -0700, Jerry Zhang a écrit :
>> Hi Nico,
>>
>> Thanks for your reply.
>>
>> I tried snoopypro.exe v0.22 (followed this link:
>> http://roback.cc/projects/iRiver/howto/snoopypro/) but it won't
>> capture anything for me.
>>
>> The snoopypro's USB Devices window lists 4 devices of MF5770
>>
>> USB\Vid_04a9&Pid_265f&Rev_0000&MI_00,USB\Vid_04a9&Pid_265f&MI_00
>>  Canon MF5770
>> USB\Vid_04a9&Pid_265f&Rev_0000&MI_01,USB\Vid_04a9&Pid_265f&MI_01
>>  USB Printing Support
>> USB\Vid_04a9&Pid_265f&Rev_0000&MI_02,USB\Vid_04a9&Pid_265f&MI_02
>>  USB Printing Support
>> USB\Vid_04a9&Pid_265f&Rev_0000,USB\Vid_04a9&Pid_265f
>>            USB Composite Device
>>
>> If I "install and restart" snoopypro driver on the first device
>> (MI_00) or the 4th device (USB Composite Device), my scanner
>> application (MF Toolbox) complains about "Cannot communicate with
>> scanner" and USBLog window shows nothing.
>>
>> If I "install and restart" on the other 2 devices (MI_01 and MI_02),
>> MF Toolbox does scan but the USBLog is still empty.
>>
>> Any suggestion?
>>
>> Thanks,
>>
>> Jerry
>>
>>
>>
>>
>>
>> On Fri, May 8, 2009 at 6:46 AM,  <nicolas.martin at freesurf.fr> wrote:
>> > Probably this ImageClass uses a slightly different protocol version that
>> > MF4xxx series.
>> >
>> > Could you get a Windows Snoop trace, using Snoopypro.exe ?
>> >
>> > Nicolas
>> >
>> >> Hi,
>> >>
>> >> I tested my Canon imageCLASS MF5770 (pixma backend) with snapshot
>> >> "http://www.sane-project.org/snapshots/sane-backends-git20090503.tar.gz"
>> >> and I got this error:
>> >>
>> >> [pixma] pixma_scan() failed ECANCELED
>> >> [pixma] Reader task terminated: ECANCELED
>> >> [pixma] read_image():reader task closed the pipe:0 bytes received,
>> >> 1683840 bytes expected
>> >> FAIL Error: Operation was cancelled
>> >>
>> >> The log is attached below.
>> >>
>> >> Thanks,
>> >>
>> >> Jerry
>> >>
>> >> ===========================================================================
>> >
>> >>
>> >
>> >
>> >
>
>



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