[sane-devel] HP F2280 MFP stopped scanning - help please!

Tue May 11 09:56:39 UTC 2010

Hi guys

I posted this about a fortnight ago but have not had any response.  Can 
anyone help?

My F2280 was working happily both in printing and scanning until some 
time in March.  I suspect a routine Synaptic Update made an unhelpful 
change, although I do not use the scanner often enough to be sure of the 
timing, but from about that time the scanner function has gone missing.  
Printing has not been affected.

xsane (v0.995) says there is no device available.
hpcheck -t yields the log below, which I'm told points to an issue with 
sane rather than xsane, and before the log I have pasted the output from 
find-scanner and scanimage (run as me, not root).

I can't find F2280 in the list of supported scanners, but it was working 
before March!!
Can you help me get it working fully again, please?
I don't usually poke around the guts of Ubuntu, so please don't assume 
much technical knowledge.

Thanks

Richard

== find-scanner and scanimage output ==
richard at richard-desktop:~$ sane-find-scanner

 # sane-find-scanner will now attempt to detect your scanner. If the
 # result is different from what you expected, first make sure your
 # scanner is powered up and properly connected to your computer.

 # No SCSI scanners found. If you expected something different, make 
sure that
 # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x03f0 [HP], product=0x2404 [Deskjet F2200 
series]) at libusb:001:006
 # Your USB scanner was (probably) detected. It may or may not be 
supported by
 # SANE. Try scanimage -L and read the backend's manpage.

 # Not checking for parallel port scanners.

 # Most Scanners connected to the parallel port or other proprietary ports
 # can't be detected by this program.

 # You may want to run this program as root to find all devices. Once you
 # found the scanner devices, be sure to adjust access permissions as
 # necessary.
richard at richard-desktop:~$ scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
== end find-scanner and scanimage ==

== hpcheck.log ==
hp-check[7025]: info: :
Initializing. Please wait...
Ubuntu

8.04

scheduler is running

1.3.7

Linux richard-desktop 2.6.24-27-generic #1 SMP Wed Mar 24 10:04:52 UTC 
2010 i686 GNU/Linux

hp-check[7025]: info: :
hp-check[7025]: info: :---------------
hp-check[7025]: info: :| SYSTEM INFO |
hp-check[7025]: info: :---------------
hp-check[7025]: info: :
hp-check[7025]: info: :Basic system information:
hp-check[7025]: info: :Linux richard-desktop 2.6.24-27-generic #1 SMP 
Wed Mar 24 10:04:52 UTC 2010 i686 GNU/Linux
hp-check[7025]: info: :
hp-check[7025]: info: :Distribution:
hp-check[7025]: info: :ubuntu 8.04
hp-check[7025]: info: :
HPOJ running?
hp-check[7025]: info: :No, HPOJ is not running (OK).
hp-check[7025]: info: :
hp-check[7025]: info: :Checking Python version...
hp-check[7025]: info: :OK, version 2.5.2 installed
hp-check[7025]: info: :
hp-check[7025]: info: :Checking PyQt version...
hp-check[7025]: info: :OK, version 3.17 installed.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking SIP version...
error: SIP not installed or version not found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for CUPS...
hp-check[7025]: info: :Status: scheduler is running
hp-check[7025]: info: :Version: 1.3.7
hp-check[7025]: info: :
hp-check[7025]: info: :
hp-check[7025]: info: :------------------------------------
hp-check[7025]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[7025]: info: :------------------------------------
hp-check[7025]: info: :
note: To check for compile-time only dependencies, re-run hp-check with 
the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the 
-r parameter (ie, hp-check -r).
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: cups - Common Unix 
Printing System...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: cups-ddk - CUPS driver 
development kit...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: cups-devel- Common Unix 
Printing System development files...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: gcc - GNU Project C and 
C++ Compiler...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: GhostScript - PostScript 
and PDF language interpreter and previewer...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: libcrypto - OpenSSL 
cryptographic library...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: libjpeg - JPEG library...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: libnetsnmp-devel - SNMP 
networking library development files...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: libpthread - POSIX 
threads library...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: libtool - Library 
building support services...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: libusb - USB library...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: make - GNU make utility 
to maintain groups of programs...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: PIL - Python Imaging 
Library (required for commandline scanning with hp-scan)...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: ppdev - Parallel port 
support kernel module....
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: PyQt - Qt interface for 
Python...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: python-devel - Python 
development files...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: Python 2.3 or greater - 
Required for fax functionality...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: Python 2.2 or greater - 
Python programming language...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: Reportlab - PDF library 
for Python...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: SANE - Scanning library...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: SANE - Scanning library 
development files...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: scanimage - Shell 
scanning program...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for dependency: xsane - Graphical 
scanner frontend for SANE...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :
hp-check[7025]: info: :----------------------
hp-check[7025]: info: :| HPLIP INSTALLATION |
hp-check[7025]: info: :----------------------
hp-check[7025]: info: :
hp-check[7025]: info: :
hp-check[7025]: info: :Currently installed HPLIP version...
hp-check[7025]: info: :HPLIP 2.8.2 currently installed in 
'/usr/share/hplip'.
hp-check[7025]: info: :
hp-check[7025]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[7025]: info: :# hplip.conf.  Generated from hplip.conf.in by 
configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10

hp-check[7025]: info: :
hp-check[7025]: info: :-------------------------------
hp-check[7025]: info: :| DISCOVERED PARALLEL DEVICES |
hp-check[7025]: info: :-------------------------------
hp-check[7025]: info: :
hp-check[7025]: info: :No devices found.
hp-check[7025]: info: :
hp-check[7025]: info: :--------------------------
hp-check[7025]: info: :| DISCOVERED USB DEVICES |
hp-check[7025]: info: :--------------------------
hp-check[7025]: info: :
hp-check[7025]: info: :No devices found.
hp-check[7025]: info: :
hp-check[7025]: info: :---------------------------------
hp-check[7025]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[7025]: info: :---------------------------------
hp-check[7025]: info: :
hp-check[7025]: info: :
hp-check[7025]: info: :Deskjet_F2200
hp-check[7025]: info: :-------------
hp-check[7025]: info: :Type: Printer
hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS 
backend.
hp-check[7025]: info: :Device URI: 
hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200.ppd
hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs, 
hpijs 3.9.2
hp-check[7025]: info: :Printer status: printer Deskjet_F2200 is idle.  
enabled since Sun 28 Feb 2010 15:10:25 GMT
error: Unsupported model: Deskjet_F2200_series
hp-check[7025]: info: :
hp-check[7025]: info: :Deskjet_F2200_0906
hp-check[7025]: info: :------------------
hp-check[7025]: info: :Type: Printer
hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS 
backend.
hp-check[7025]: info: :Device URI: 
hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_0906.ppd
hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs, 
hpijs 3.9.2
hp-check[7025]: info: :Printer status: printer Deskjet_F2200_0906 is 
idle.  enabled since Sat 05 Dec 2009 18:54:37 GMT
error: Unsupported model: Deskjet_F2200_series
hp-check[7025]: info: :
hp-check[7025]: info: :Deskjet_F2200_2
hp-check[7025]: info: :---------------
hp-check[7025]: info: :Type: Printer
hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS 
backend.
hp-check[7025]: info: :Device URI: 
hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_2.ppd
hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs, 
hpijs 3.9.2
hp-check[7025]: info: :Printer status: printer Deskjet_F2200_2 is idle.  
enabled since Sat 11 Apr 2009 11:19:01 BST
error: Unsupported model: Deskjet_F2200_series
hp-check[7025]: info: :
hp-check[7025]: info: :Deskjet_F2200_3
hp-check[7025]: info: :---------------
hp-check[7025]: info: :Type: Printer
hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS 
backend.
hp-check[7025]: info: :Device URI: 
hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_3.ppd
hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs, 
hpijs 3.9.2
hp-check[7025]: info: :Printer status: printer Deskjet_F2200_3 is idle.  
enabled since Fri 12 Jun 2009 15:56:30 BST
error: Unsupported model: Deskjet_F2200_series
hp-check[7025]: info: :
hp-check[7025]: info: :Deskjet_F2200_4
hp-check[7025]: info: :---------------
hp-check[7025]: info: :Type: Printer
hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS 
backend.
hp-check[7025]: info: :Device URI: 
hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_4.ppd
hp-check[7025]: info: :PPD Description: HP Deskjet f2200 Series hpijs, 
3.9.4b
hp-check[7025]: info: :Printer status: printer Deskjet_F2200_4 is idle.  
enabled since Fri 12 Jun 2009 20:06:05 BST
error: Unsupported model: Deskjet_F2200_series
hp-check[7025]: info: :
hp-check[7025]: info: :Deskjet_F2200_series
hp-check[7025]: info: :--------------------
hp-check[7025]: info: :Type: Printer
hp-check[7025]: info: :Installed in HPLIP?: Yes, using the hp: CUPS 
backend.
hp-check[7025]: info: :Device URI: 
hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
hp-check[7025]: info: :PPD: /etc/cups/ppd/Deskjet_F2200_series.ppd
hp-check[7025]: info: :PPD Description: HP DeskJet F2100 Foomatic/hpijs, 
hpijs 2.8.2
hp-check[7025]: info: :Printer status: printer Deskjet_F2200_series is 
idle.  enabled since Sun 28 Feb 2010 15:09:01 GMT
error: Unsupported model: Deskjet_F2200_series
hp-check[7025]: info: :
hp-check[7025]: info: :PDF
hp-check[7025]: info: :---
hp-check[7025]: info: :Type: Unknown
hp-check[7025]: info: :Installed in HPLIP?: No, not using the hp: or 
hpfax: CUPS backend.
hp-check[7025]: info: :Device URI: cups-pdf:/
hp-check[7025]: info: :PPD: /etc/cups/ppd/PDF.ppd
hp-check[7025]: info: :PPD Description: Generic PDF file generator
hp-check[7025]: info: :Printer status: printer PDF is idle.  enabled 
since Thu 01 Jan 2009 11:44:14 GMT
warning: Printer is not HPLIP installed. Printers must use the hp: or 
hpfax: CUPS backend to function in HPLIP.
hp-check[7025]: info: :
hp-check[7025]: info: :----------------------
hp-check[7025]: info: :| SANE CONFIGURATION |
hp-check[7025]: info: :----------------------
hp-check[7025]: info: :
hp-check[7025]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[7025]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking output of 'scanimage -L'...
hp-check[7025]: info: :
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

hp-check[7025]: info: :
hp-check[7025]: info: :---------------------
hp-check[7025]: info: :| PYTHON EXTENSIONS |
hp-check[7025]: info: :---------------------
hp-check[7025]: info: :
hp-check[7025]: info: :Checking 'cupsext' CUPS extension...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking 'pcardext' Photocard extension...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking 'hpmudext' I/O extension...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :Checking 'scanext' SANE scanning extension...
hp-check[7025]: info: :OK, found.
hp-check[7025]: info: :
hp-check[7025]: info: :
hp-check[7025]: info: :-----------------
hp-check[7025]: info: :| USB I/O SETUP |
hp-check[7025]: info: :-----------------
hp-check[7025]: info: :
hp-check[7025]: info: :
hp-check[7025]: info: :Checking for permissions of USB attached printers...
hp-check[7025]: info: :
HP Device 0x2404 at 001:006:
hp-check[7025]: info: :    Device URI: 
hp:/usb/Deskjet_F2200_series?serial=CN8844T2VK0534
hp-check[7025]: info: :    Device node: /dev/bus/usb/001/006
hp-check[7025]: info: :    Mode: 0660
hp-check[7025]: info: :getfacl: Removing leading '/' from absolute path 
names
# file: dev/bus/usb/001/006
# owner: lp
# group: scanner
user::rw-
user:richard:rw-
group::rw-
mask::rw-
other::---

hp-check[7025]: info: :
hp-check[7025]: info: :-----------
hp-check[7025]: info: :| SUMMARY |
hp-check[7025]: info: :-----------
hp-check[7025]: info: :
error: 8 errors and/or warnings.
hp-check[7025]: info: :
hp-check[7025]: info: :Please refer to the installation instructions at:
hp-check[7025]: info: :http://hplip.sourceforge.net/install/index.html
== end hpcheck.log ==

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