[sane-devel] Scanner not working on Lenovo N581 laptop

Gerhard Jäger gerhard at gjaeger.de
Tue Jun 4 11:42:32 UTC 2013


Hi,

On Tuesday 04 June 2013 13:27:29 Thorsten W. Schmidt wrote:
[...]
> It is not possible to use my USB scanner on my new laptop anymore. I have a 
> Lenovo N581 and tried all USB 2.0 and USB 3.0 ports with different USB cables. 
> I also put the device on the laptop-mode blacklist so, that no 
> powersave mode is used for the scanner.
> 
> In YaST2 (openSUSE) I tried to setup the scanner. The detection sais that 
> plustek does not recognize a scanner. The second detected entry is the d
> river "not configured" which shows my scanner. I can then configure it and 
> it sais that the plustek
> driver is configured for usage. But in the end no scanning is possible with any scan program.
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1. Plug USB Canon CanoScanLiDE 20 to the laptop
> 2. Configure scanner using YaST
> 3. Start scanimage, xsane or any other scan program
> Actual Results:  
> Every tool says that there is no scanner
[...]

you are not the first one to report such an issue. Somebody did some
tests and booted Windows first, then reboots Linux and the scanner
gets recognized. I cannot reproduce this issue here, so I'm a
bit lost.

- Gerhard




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