[sane-devel] HP OfficeJet 6700 ADF Problems

m. allan noah kitno455 at gmail.com
Thu May 16 18:30:54 UTC 2013

The issue you describe with truncated data is a common one across many
brands of scanner. With sane, it is the job of the backend to pad the
image with the some default data. In your case, the backend is
produced by the HPLIP project, not by the SANE project. They might be
able to help you more quickly than we can.


On Thu, May 16, 2013 at 2:18 PM, Alex <i.am.the.memory at gmail.com> wrote:
> I apologize if this is the wrong place to ask, but I have run into a
> couple of problems scanning from my HP OfficeJet 6700's ADF. The flatbed
> scanner works perfectly and as expected, though. I'm running x86_64
> Gentoo using sane-backends 1.0.23 and hplip 3.13.4 built with scanner
> support.
> I'm not really entirely sure what's going on with it, but when I use
> scanimage like this:
> scanimage -d 'hpaio:/usb/Officejet_6700?serial=[SERIAL]' --format=tiff
> -p -v--source ADF --mode Color --resolution 300 -x 215.9 -y 279 -b
> --batch-start=1 --batch-count=4
> it feeds the documents and scans them each to out1.tif, out2.tif,
> out3.tif, out4.tif just as expected. The progress percentage, however,
> stops at some percentage before it moves on to the next page or
> finishes. This percentage varies, and depends a bit on the -y argument.
> If I leave it at the default (which I think is A4 sized), it'll stop at
> about 75% for each page. If I have it at 279, for US letter sized, it'll
> stop around 90%.
> The files open fine in EOG (Eye of GNOME), but everything below the end
> of the physical page is the transparent checkerboard. Additionally,
> tiffinfo complains about a '"Bogus StripByteCounts" field'.
> These would be fine if it worked in everything else, but if I run it
> through graphicsmagick to convert it, like "gm convert out1.tif
> out1.png", it complains "gm convert: Read error at scanline 3247; got 0
> bytes, expected 7602. (TIFFFillStrip)." and doesn't create out1.png. If
> I run it through imagemagick like "convert out1.tif out1.png", it complains:
> convert: Bogus "StripByteCounts" field, ignoring and calculating from
> imagelength. `TIFFReadDirectory' @ warning/tiff.c/TIFFWarnings/820.
> convert: Read error at scanline 3248; got 0 bytes, expected 7602.
> `TIFFFillStrip' @ error/tiff.c/TIFFErrors/560.
> though it replaces the transparent part with black, or sometimes white
> with a few black vertical lines through it.
> If I try to run the same thing, with the -y decreased well below page
> length, like at 100, the scanner audibly stops scanning half way through
> the page and finishes sending the page through the ADF, though scanimage
> says it "read more data than announced by backend". The .tif's made like
> this open fine, with no transparent sections, and no errors or warnings
> from imagemagick or graphicsmagick.
> If I run it with SANE_DEBUG_HPAIO=50, the sane_hpaio_read() bytes_read=0
> status=5, though it seems to do this with the small and regular -y values.
> If I use --format=pnm, then in EOG below the page is black, gm convert
> complains "gm convert: Unexpected end-of-file (out1.pnm).", and convert
> complains:
> convert: unable to read image data `out1.pnm' @
> error/pnm.c/ReadPNMImage/899.
> convert: no images defined `out1.png' @
> error/convert.c/ConvertImageCommand/3044.
> and doesn't create out1.png.
> So, what I'm thinking is that the Officejet 6700 stops scanning a page
> going through the ADF when it reaches the end of the page, and stops
> sending any image data at that point. I'm guessing that scanimage
> doesn't just fill any remaining space it expects because of -y with
> white or black or anything and just writes out the file as it is, with
> the expected remainder of the file missing, as far as other programs are
> concerned.
> Additionally, though less important, and likely due to how the scanner
> actually works, if I use --batch-count and set it to less than the
> number of pages in the ADF, the ADF will continue and feed all pages
> through the scanner, though it is easy to see that due to their speed
> and the sounds, it doesn't actually scan them.
> Anyway, does anyone know of anyway to fix this problem, because I have
> to scan a few thousand pages over the next few weeks into several pdfs,
> and I'd like to write a bash script to sort-of automate a lot of it.
> Thanks,
> Alex
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