[sane-devel] use scanner canon pixma mx390 series

marielle de Geradon marielledegeradon at hotmail.com
Thu Apr 17 23:20:06 UTC 2014


I have a printer-scanner-fax machine Canon Pixma MX390 series (usb, not
wifi). I have been able to install quite easily the printer but the scanner
seems to be another story.

I have a Synology san (DS213air)

After few research on the internet, I found out that I needed to install
some stuff on the san in order to be able to use the scanner.


I've installed sane, following instructions I found on the internet and from
your site I see that you are not sure that sane is working with the pixma
mx390 series.


The result I got is the following:



found USB scanner (vendor=0x04a9 [Canon], product=0x1766 [MX390 series]) at

  # Your USB scanner was (probably) detected. It may or may not be supported

  # SANE. Try scanimage -L and read the backend's manpage.


scanimage -L

No scanners were identified. If you were expecting something different,

check that the scanner is plugged in, turned on and detected by the

sane-find-scanner tool (if appropriate). Please read the documentation

which came with this software (README, FAQ, manpages).


Does it mean that it is not supported? Or would I have a chance to have it
work with other instructions?


If the answer is that it will not work, do I have a chance to find another
solution to have my scanner work?


I'm not a developer so please be complete in the instructions :)


Many thanks for your help,


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