[sane-devel] canon dr-2580c invalid argument

[gobo]

you are correct, it is SLE customer support.

i tend to agree with you about sled, and perhaps the kubuntu 12.04lts
i have on my laptop, but i need the stability those releases provide.
so compared to the opensuse i run at home, i guess they are
"positively ancient".

i have a case open with sle support.  they want the details on how i
came up with the debug info i sent them.  they made it sound like if
this was a known issue, then addressing it with a community package
release might not be out of the question.

it will be monday before i can get the rest of the info requested by
support.  at that time, i'll pass on what you have suggested.  i'll
let you know what they (sle support) says.  it might be interesting.

thanks for the assistance.




On 5/9/14, Johannes Meixner <jsmeix at suse.de> wrote:
>
> Hello,
>
> On May 8 12:15 gobo wrote (excerpt):
>> this is under SLED 11 sp3.  they tend to be behind.  i'll have to see
>> if they have anything newer.
>>
>> On 5/8/14, m. allan noah <kitno455 at gmail.com> wrote:
>>> Suggestions- yes. sane-backends 1.0.20 is positively ancient. upgrade.
>
> It depends on who "they" is ;-)
>
> If "they" is the official SUSE Enterprise Customer Support,
> then "they" do not have a newer sane-backends RPM package.
>
> If "they" is openSUSE, then I provide in my openSUSE home project
> sane-backends-1.0.22 RPM packages built for "SLE_11_SP3"
> (i.e.  SLES 11 SP3 and SLED 11 SP3) for 32-bit i586
> and 64-bit x86_64 architecture.
>
> Why no current sane-backends-1.0.24 for SLE11?
> Because it does no longer build (with reasonable effort for me)
> in the "positively ancient" SLE11 environment.
>
> For direct RPM download go to
> http://download.opensuse.org/repositories/home:/jsmeix/SLE_11_SP3/
>
> Before you install such RPM packages, carefully read
> https://build.opensuse.org/project/show?project=home%3Ajsmeix
> ----------------------------------------------------------------------
> Home Project of Johannes Meixner
> http://en.opensuse.org/User:Jsmeix
>
> This is my personal playground where
> packages could be severely incompatible
> with official openSUSE packages.
>
> Do not somehow add the whole "home:jsmeix"
> repository to be used by your package
> installer (e.g. via YaST).
> Using the whole "home:jsmeix" repository
> could be a perfect way to mess up your
> system.
> Instead only download the packages
> of your particular interest which match
> your excat system from the appropriate
> sub-directory in
> http://download.opensuse.org/repositories/home:/jsmeix/
> and install them manually
> (e.g. using plain "rpm").
> If you are unexperienced with manual
> installation, do not install any package
> from "home:jsmeix".
>
> Packages in the "home:jsmeix" project might
> neither be in usable state nor fit into
> currently installed systems.
> Have this in mind if you think about to
> install packages from "home:jsmeix" into
> your currently running system.
> Do not use "Factory" if your system is
> not "Factory".
> Use the matching packages for your
> particular system.
> The packages in the "home:jsmeix" project
> are only for testing, without any guarantee
> or warranty, and without any support.
> As an extreme example, this means if your
> complete computer center crashes because
> of those packages, it is only your problem.
> On the other hand this does not mean that
> all those packages are known to be terrible
> broken (but some of those packages could
> be really broken) and none of those packages
> are thoroughly tested so that any unexpected
> issue can happen.
> ----------------------------------------------------------------------
>
> Personally - without any guarantee or warranty - I assume
> sane-backends-1.0.22 from the "home:jsmeix" project should
> "just work" for SLE 11 SP3 - but I have not verified it.
>
> When you have a support contract with our official SUSE Enterprise
> Customer Support, then check with them whether or not installing
> sane-backends-1.0.22 from the "home:jsmeix" project might
> somehow invalidate your support contract.
>
>
> Kind Regards
> Johannes Meixner
> --
> SUSE LINUX Products GmbH -- Maxfeldstrasse 5 -- 90409 Nuernberg -- Germany
> HRB 16746 (AG Nuernberg) GF: Jeff Hawn, Jennifer Guild, Felix Imendoerffer
>