[sane-devel] DocketPORT 487: "scanimage: sane_start: Error during device I/O"
fleminra at gmail.com
Wed Aug 19 22:01:42 UTC 2015
Here's the dump: https://www.dropbox.com/s/xse1hscuitb8pbm/ds487.pcap
Let me know if there's anything else I can do.
On Wed, Aug 19, 2015 at 1:26 PM, Stef <stef.dev at free.fr> wrote:
> On 19/08/2015 02:11, Robert Fleming wrote:
>> Having trouble getting a DocketPORT 487 going:
>> # env SANE_DEBUG_DLL=255 scanimage --resolution 75 >output
>> [sanei_debug] Setting debug level of dll to 255.
>> [dll] sane_init: SANE dll backend version 1.0.13 from sane-backends
>> [dll] sane_open: trying to open `genesys:libusb:002:086'
>> [genesys] WARNING: Your scanner is not fully supported or at least
>> [genesys] had only limited testing. Please be careful and
>> [genesys] report any failure/success to
>> [genesys] sane-devel at lists.alioth.debian.org. Please provide as
>> [genesys] details as possible, e.g. the exact name of your
>> [genesys] scanner and what does (not) work.
>> [dll] sane_open: open successful
>> [dll] sane_get_option_descriptor(handle=0x8af33d8,option=0)
>> scanimage: sane_start: Error during device I/O
>> [dll] sane_cancel(handle=0x8af33d8)
>> [dll] sane_close(handle=0x8af33d8)
>> [dll] sane_exit: exiting
>> [dll] sane_exit: calling backend `genesys's exit function
>> [dll] sane_exit: finished
>> Same problem with versions 1.0.23-3ubuntu3.1 and
>> 1.0.25-git20150811-trusty0 of the SANE packages.
>> I do have the scanner working correctly in Windows (in VirtualBox)
>> with the vendor drivers.
>> Any ideas? Is there anything else I can do to debug it? Would it be
>> helpful to get a USB trace (of the Linux and/or Windows cases)?
> it is slow and difficult to add support for a scanner just by
> exchanging USB log. However, having a log could give us an estimate of the
> work to do:
> see https://github.com/stefdev49/syseneg/analyze/README.md for a
> start. Then post the pcap file in some place where I can grab it.
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