[sane-devel] Canon LIDE 110 + USB3

[m. allan noah]

I'm sorry if I missed it, but what version of sane-backends are you
running? can you upgrade to a current development snapshot?

allan

On Fri, Jun 26, 2015 at 7:38 AM, Marc Cousin <cousinmarc at gmail.com> wrote:
> On Friday 26 June 2015 08:29:27 Heinz Wiesinger wrote:
>> On Friday 19 June 2015 15:57:03 Marc Cousin wrote:
>> > On Thursday 30 April 2015 13:15:17 Marc Cousin wrote:
>> > > On 18/04/2015 18:46, Marc Cousin wrote:
>> > > > On 18/04/2015 18:27, Marc Cousin wrote:
>> > > >> On 18/04/2015 12:35, Heinz Wiesinger wrote:
>> > > >>> On Saturday 18 April 2015 10:58:31 Marc Cousin wrote:
>> > > >>>> Hi,
>> > > >>>>
>> > > >>>> I've got a brand new computer with USB3 all over the place, and
>> > > >>>> cannot
>> > > >>>> use my "old" LIDE 110 with it, even with a git version. The scanner
>> > > >>>> is
>> > > >>>> still working, as it works when connecter to my older laptop,
>> > > >>>> through
>> > > >>>> USB2. It doesn't work with a git checkout from a few minutes ago.
>> > > >>>>
>> > > >>>> I see that some drivers have received some patches to work around
>> > > >>>> problems with USB 3. Is there something to be done to the genesys
>> > > >>>> driver
>> > > >>>> too ? What can I provide to help solving this ?
>> > > >>>
>> > > >>> Hi,
>> > > >>>
>> > > >>> I have the same problem with the LIDE 210. In a message from last
>> > > >>> month, Stef
>> > > >>> asked for usbpcap log from windows (see
>> > > >>> http://lists.alioth.debian.org/pipermail/sane-devel/2015-March/03320
>> > > >>> 2.
>> > > >>> ht
>> > > >>> ml
>> > > >>>
>> > > >>>   for details). Unfortunately I don't have access to a Windows
>> > > >>>
>> > > >>> computer having
>> > > >>> USB3 ports. So if you have and you could provide those logs, it
>> > > >>> might
>> > > >>> help in
>> > > >>> figuring out what's going wrong.
>> > > >>>
>> > > >>> Grs,
>> > > >>> Heinz
>> > > >>
>> > > >> I have no windows installed. I have one in a KVM box, should I give
>> > > >> it
>> > > >> a
>> > > >> try ?
>> > > >
>> > > > I gave it a try, in the KVM windows, scanning works. It is seen as
>> > > > USB2
>> > > > from windows though, I don't know if this is of any importance.
>> > >
>> > > So,
>> > >
>> > > Is this dump (from a virtulized windows seeing USB2) interesting ?
>> > >
>> > > Regards
>> >
>> > Hi,
>> >
>> > I'm back on this, after a while away from home. Is there anything I can
>> > provide ?
>> >
>> > To sum up:
>> >
>> > - The LIDE110 doesn't work from SANE (git checkout from 10 minutes ago) +
>> > Linux (4.0.5): I only have problem with the scanner. Any other periphal I
>> > plugged in worked ok (mouse, usb card reader, usb disk drive, keyboard)…
>> > - It works in Win7, virtualized in KVM, using the exact same USB3 port
>> > (seen as USB2 from Windows)
>> > - It almost works when all debug traces are activated in SANE (it fails
>> > much later)
>> >
>> > I am willing to capture anything you want, just tell me (and give me
>> > pointers to how to do the requested captures). I could even (but as a last
>> > resort, as I don't have space for it right now) install a Win7 on this
>> > machine.
>>
>> Hi!
>>
>> I'm CC'ing Stef on this since he is the dev who originally asked me for the
>> usbpcap logs.
>>
>> But what I think is, that if windows only sees the connection as USB2, it
>> won't be much help in fixing the USB3 issues.
>>
>> Grs,
>> Heinz
> I don't know, I could do the capture at Linux's level… it's still USB3 in this
> layer, isn't it ?
>
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