[sane-devel] Difficulty with HP 5300C in Ubuntu - sane_start: error during device I/O

Jon uvlamp at qgenuity.com
Wed Jun 8 00:37:13 UTC 2016


Any other suggestions? Ideally, I wouldn't move away from the supported /
updated software provided by Ubuntu.


> sane-backends 1.0.23 is pretty old. it is possible a later version of
sane-backends might help.
> allan
> On Tue, Jun 7, 2016 at 6:42 PM, Jon <uvlamp at qgenuity.com> wrote:
>> Hello,
>> I've been trying to use my HP 5300C to scan documents in Ubuntu. In the
past, I had an older HP scanner working before, but it conked out.
>> Whenever I try to capture an image, I get a variation of "error during
device I/O"
>> I've tried gscan2pdf, xsane, simple scan and scanimage.
>> The only thing that works is the preview function in xsane. xsane's
preview function produces a perfect image of the document on the
>> but gives me no way to save. I can capture preview images again and again
>> with no difficulty.
>> When I try to do a full scan with xsane, the scanner makes noise, but
stops partway through. A few minutes later, it produces "Error during
read: Error during device I/O".
>> With gscan2pdf on the flatbed or ADF, I get "error during device I/O"
on attempts to scan.
>> Once the system has produced "Error during device I/O", I have to power
cycle the scanner to get any response at all.
>> Here is the output of some relevant commands:
>> scanimage -L: device `avision:libusb:001:022' is a Hewlett-Packard ScanJet
>> 5300C flatbed scanner
>> lsusb (removed other lines): Bus 001 Device 022: ID 03f0:0701
>> Hewlett-Packard ScanJet 5300c/5370c
>> apt-show-versions libsane: (some other stuff) 1.0.23-3ubuntu3.1 uptodate
>> apt-show-versions sane: (some other stuff) 1.0.14-9 uptodate
>> scanimage -v -p > file.pnm:
>> scanimage: scanning image of size 1272x1748 pixels at 24 bits/pixel
scanimage: acquiring RGB frame
>> Progress: 12.3%
>> (never finishes)
>> Afterwards, the scanner flashes its light 5 times. Flashing the light 5
times is supposed to correspond to "Home sensor failure OR carriage
>> I'm looking for help getting this scanner working. Since the preview
function works perfectly, the hardware must be capable of scanning.
>> For my tasks, I need to use the ADF. However, finding a command that will
>> let me save the preview would bring me at least a step forward.
>> Thanks!
>> --
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> --
> "well, I stand up next to a mountain- and I chop it down with the edge
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