[sane-devel] Canon Lide scanners stopped working in Ubuntu 16.04

Dmitry B linuxsquirrel.dev at gmail.com
Fri Jun 24 18:45:45 UTC 2016


scanimage succeeded. The scanned image is OK. After running scanimage I
opened XSane. It succeeded for the first time, but the second attempt gave
me "Device I/O error". scanimage log and XSane log are attached. My app
linked against libsane produces the same behavior as XSane. I use the
latest libsane version available at

Error found in the XSane log:

[genesys_low] sanei_genesys_wait_for_home: failed to reach park position 30s
[genesys] genesys_start_scan: failed to wait for head to park: Error during
device I/O
[genesys] sane_genesys_start: Error during device I/O
[genesys] sane_genesys_cancel start

2016-06-24 6:25 GMT+03:00 Stef <stef.dev at free.fr>:

> On 23/06/2016 15:39, Dmitry B wrote:
>> Hi, Allan. I am afraid I won't be able do that in the next month. Another
>> problem is that a working setup with Lide 110/220 is a remote setup, and I
>> cannot debug it directly. Who can help us with debugging and fixing the
>> issue? Possibly we may try to send Lide 110/220 to a SANE developer to
>> help
>> him to debug and fix the issue.
>> 2016-06-22 1:44 GMT+03:00 m. allan noah <kitno455 at gmail.com>:
>> Hello,
> could you get debug log first ? Reproduce your problem with 'scanimage',
> and run it after raising debug level with:
> export SANE_DEBUG_GENESYS_GL124=255
> scanimage -d genesys --resolution 75 --preview --mode Color 2>debug.log
> >debug.pnm
> then send us the debug.log file (compressed due to file size limits on the
> list).
> Regards,
>     Stef
> --
> sane-devel mailing list: sane-devel at lists.alioth.debian.org
> http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/sane-devel
> Unsubscribe: Send mail with subject "unsubscribe your_password"
>             to sane-devel-request at lists.alioth.debian.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.alioth.debian.org/pipermail/sane-devel/attachments/20160624/1390bdaa/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: debug-logs.zip
Type: application/zip
Size: 27314 bytes
Desc: not available
URL: <http://lists.alioth.debian.org/pipermail/sane-devel/attachments/20160624/1390bdaa/attachment-0001.zip>

More information about the sane-devel mailing list