[sane-devel] Need Help getting Canon ImageClass MF244dw working

Curtis Graham jcg.computertech at gmail.com
Tue Aug 8 01:03:24 UTC 2017

I still can't seem to get my scanner to work with debian 1.0.25-4.1. I'm
guessing I need to get up to 1.0.27. My Multi Scanner is a Canon imageclass
MF244dw. Here is the output:

sudo sane-find-scanner

 # sane-find-scanner will now attempt to detect your scanner. If the
 # result is different from what you expected, first make sure your
 # scanner is powered up and properly connected to your computer.

 # No SCSI scanners found. If you expected something different, make sure
 # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x04a9 [Language Error], product=0x27d2 [Language
Error]) at libusb:007:004
found USB scanner (vendor=0x1415 [OmniVision Technologies, Inc.],
product=0x2000 [USB Camera-B4.09.24.
1]) at libusb:006:003
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
could not fetch string descriptor (again): Pipe error
found USB scanner (vendor=0x1bad [Mad Catz, Inc.], product=0xf027) at
 # Your USB scanner was (probably) detected. It may or may not be supported
 # SANE. Try scanimage -L and read the backend's manpage.

 # Not checking for parallel port scanners.

 # Most Scanners connected to the parallel port or other proprietary ports
 # can't be detected by this program.

I think it is
usb 0x04a9 0x27d2

sudo scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

Any help with pointing me in the right direction would be much appreciated.

Thank You

On Sun, Aug 6, 2017 at 9:48 AM, Curtis Graham <jcg.computertech at gmail.com>

> I have had this scanner working under Ubuntu 16.04 with the help of Rolf.
> I have now switch over to Debian 9 Stable, simply because other programs
> were just too unstable to use with Ubuntu. I have everything else working
> except the scanner and I am a bit of an Linux Newb so learning Debian is
> fun. I understand that Ubuntu repo's like Rolf's may or may not work under
> Debian 9 without some modification. I had tried loading Rolf's ppa but had
> problems. libsane-common would install 1.0.27 but when trying libsane I
> would get stuck at libjpeg8 dependency is uninstallable. Found out that
> Debian uses libjpeg62-turbo so I have removed the ppa and am back at debian
> 1.0.25-4.1
> currently my scanner is not recognized via usb and that could be my fault
> for being a newb.
> My overall goal is to get updated to the latest 1.0.27 at least and figure
> out how to get saned working properly on Debian 9 so that this scanner
> works wirelessly again with my network. (This was all working under Ubuntu
> 16.04)
> Any help is much appreciated.
> Thank You
> Curtis
> --
> J Curtis Graham
> WebRep
> Overall rating

J Curtis Graham
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