[sane-devel] Canon TS8050 not working correctly

[Rolf Bensch]

Hi Martin,

please test the scanner with the most recent version from my ppa. I
fixed a bug yesterday which had the same issue.

Hope this helps.

Cheers,
Rolf


Am 12.08.2017 um 21:47 schrieb Martin Gubser:
> Hi Rolf
> 
> Hopefully that's what you need.
> 
> Cheers,
> Martin
> 
> 
> 
> 
> Am 02.08.2017 um 19:27 schrieb Rolf Bensch:
>> Hi Martin,
>>
>> You can use wireshark with usb extensions:
>> https://wiki.wireshark.org/CaptureSetup/USB . You don't need to install
>> Windows in a VM.
>>
>> Please provide a complete Windows USB scan session as compressed file
>> (e.g. zip or 7z) and a new linux logfile created with
>> SANE_DEBUG_PIXMA=21 xsane &> pixma.log.
>>
>> Hope this helps.
>>
>> Cheers,
>> Rolf
>>
>>
>> Am 02.08.2017 um 00:13 schrieb Martin Gubser:
>>> Hi,
>>>
>>> I installed my new Canon TS8050 on Ubuntu 16.4 LTS with the PPA
>>> ppa:rolfbensch/sane-git
>>>
>>> The scanner is connected by USB. It is correctly detected. The command
>>> SANE_DEBUG_BJNP=4 scanimage -L 2>log
>>> detects the scanner as well.
>>>
>>> The command scanimage -T passes all tests.
>>>
>>> A first pre-scan with XSane works, but afterward the scanner does not
>>> respond any more. The display says “scanning”.
>>> A scan without a pre-scan results in the same error.
>>> Simple Scan produces this same error on the first scan.
>>>
>>> SANE_DEBUG_PIXMA=11 xsane &> pixma.log
>>> shows
>>> pixma is compiled with pthread support.
>>> [pixma] pixma version 0.17.42
>>> [pixma] pixma_collect_devices() found Canon PIXMA TS8000 Series at
>>> libusb:001:005
>>> [pixma] pixma_find_scanners() found 1 devices
>>> [pixma] pixma_collect_devices() found Canon PIXMA TS8000 Series at
>>> libusb:001:005
>>> [pixma] pixma_open(): Canon PIXMA TS8000 Series
>>> [pixma] *mp150_open***** This is a generation 5 scanner.  *****
>>> [pixma] INTR T=5.782 len=32
>>> [pixma]  00000000:00 00 00 01 00 00 00 00  00 00 00 00 00 00 00 00
>>> [pixma]  00000010:00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00
>>> [pixma]
>>> [pixma] WARNING:send_time() disabled!
>>> ...
>>> [pixma] pixma_scan(): start
>>> [pixma]   line_size=3828 image_size=6714312 channels=3 depth=8
>>> [pixma]   dpi=150x150 offset=(0,0) dimension=1276x1754
>>> [pixma]   gamma_table=0x56123178b848 source=0
>>> [pixma]   threshold=127 threshold_curve=0
>>> [pixma]   adf-wait=0
>>> [pixma]   ADF page count: 0
>>> [pixma] OUT  T=24.435 len=288
>>> ...
>>> <?xml version="1.0" encoding="utf-8" ?><cmd
>>> xmlns:ivec="http://www.canon.com/ns/cmd/2008/07/common/"><ivec:contents><ivec:operation>StartJob</ivec:operation><ivec:param_set
>>>
>>> servicetype="scan"><ivec:jobID>00000001</ivec:jobID><ivec:bidi>1</ivec:bidi></ivec:param_set></ivec:contents></cmd>
>>>
>>>
>>> [pixma] XML response back from scanner:
>>> <?xml version="1.0" encoding="utf-8" ?>
>>> <cmd xmlns:ivec="http://www.canon.com/ns/cmd/2008/07/common/">
>>> <ivec:contents>
>>> <ivec:operation>StartJobResponse</ivec:operation>
>>> <ivec:param_set servicetype="scan">
>>> <ivec:response>NG</ivec:response>
>>> <ivec:response_detail>PCScanning</ivec:response_detail>
>>> <ivec:jobID/>
>>> </ivec:param_set>
>>> </ivec:contents>
>>> </cmd>
>>> [pixma] pixma_scan() failed EPROTO
>>> [pixma] Reader task terminated: EPROTO
>>> [pixma] Setting non-blocking mode
>>> [pixma] read_image():reader task closed the pipe:0 bytes received,
>>> 6714312 bytes expected
>>> [pixma] pixma_close(): Canon PIXMA TS8000 Series
>>>
>>> If it helps I could analyze the communication in a Windows-system. Do
>>> you know a good and safe analyzer? I had used USB-lyzer some years ago
>>> and can’t use the new version any more without buying it.
>>>
>>> Any help is appreciated
>>> Martin
>>>
>>>
>>>
>>
>>