[sane-devel] Fujitsu scanner issues

Thu Sep 28 00:47:37 UTC 2017

You've cut out a bit too much of the log for me to see what is going
on. Perhaps compress a full log and send it to me directly.

allan

On Wed, Sep 27, 2017 at 5:52 PM, Chris Ott <Chris.Ott at askallegiance.com> wrote:
>
>
> I wrote a scanning program that uses the Sane library eight or nine years
> ago, and have been using it happily, since then. A couple of weeks ago, it
> occurred to me the machines to which the scanners are connected hadn’t had
> their OSes upgraded in at least three years. Unfortunately, upgrading them
> broke my program, and I can’t figure out why.
>
>
>
> The scanners are Fujitsu fi-6770djs, with both document feeders and
> flatbeds. If we stick with the document feeders, everything is fine. If we
> scan on the flatbed, then switch back to the document feeder, sane_start
> returns SANE_STATUS_INVAL. Restarting the program resets everything and
> allows us to use the document feeder, again. Now, I know that when you use
> the document feeder, the page dimensions have to be specified with
> page-length/page-width, while the flatbed requires tl-x/tl-y/br-x/br-y, and
> my program accounts for that.
>
>
>
> I tried moving some stuff around so all the options are set right before
> sane_start is called (rather than immediately after the user sets them), but
> that didn’t help.
>
>
>
> I tried previous versions of the Sane library, from 1.0.22 to 1.0.27; didn’t
> help.
>
>
>
> Here’s the debug output:
>
>
>
> [sanei_debug] Setting debug level of dll to 255.
>
> [dll] sane_init: SANE dll backend version 1.0.13 from sane-backends
> 1.0.27git
>
> [dll] sane_init/read_dlld: attempting to open directory `./dll.d'
>
> [dll] sane_init/read_dlld: attempting to open directory
> `/usr/local/etc/sane.d/dll.d'
>
> [dll] sane_init/read_dlld: using config directory
> `/usr/local/etc/sane.d/dll.d'
>
> [dll] sane_init/read_dlld: done.
>
> [dll] sane_init/read_config: reading dll.conf
>
> [dll] add_backend: adding backend `net'
>
> ...
>
> [dll] add_backend: adding backend `xerox_mfp'
>
> [dll] sane_open: trying to open `fujitsu:fi-6770dj:1215'
>
> [dll] load: searching backend `fujitsu' in
> `/usr/local/lib:/usr/local/lib/sane'
>
> [dll] load: trying to load `/usr/local/lib/libsane-fujitsu.so.1'
>
> [dll] load: couldn't open `/usr/local/lib/libsane-fujitsu.so.1' (No such
> file or directory)
>
> [dll] load: trying to load `/usr/local/lib/sane/libsane-fujitsu.so.1'
>
> [dll] load: dlopen()ing `/usr/local/lib/sane/libsane-fujitsu.so.1'
>
> [dll] init: initializing backend `fujitsu'
>
> [sanei_debug] Setting debug level of fujitsu to 255.
>
> [fujitsu] sane_init: start
>
> [fujitsu] sane_init: fujitsu backend 1.0.133, from sane-backends 1.0.27git
>
> [fujitsu] sane_init: finish
>
> [dll] init: backend `fujitsu' is version 1.0.133
>
> [fujitsu] sane_open: start
>
> [fujitsu] sane_open: no scanners currently attached, attaching
>
> [fujitsu] sane_get_devices: start
>
> [fujitsu] sane_get_devices: reading config file fujitsu.conf
>
> [fujitsu] sane_get_devices: setting "buffer-size" to 65536
>
> [fujitsu] sane_get_devices: looking for 'scsi FUJITSU'
>
> [fujitsu] sane_get_devices: looking for 'usb 0x04c5 0x1041'
>
> ...
>
> [fujitsu] sane_get_devices: looking for 'usb 0x04c5 0x114a'
>
> [fujitsu] sane_get_devices: config option "buffer-size" (262144) is > 65536,
> warning!
>
> [fujitsu] sane_get_devices: setting "buffer-size" to 262144
>
> [fujitsu] sane_get_devices: looking for 'usb 0x04c5 0x114d'
>
> ...
>
> [fujitsu] sane_get_devices: looking for 'usb 0x04c5 0x1174'
>
> [fujitsu] attach_one: start
>
> [fujitsu] attach_one: looking for 'libusb:002:002'
>
> [fujitsu] connect_fd: start
>
> [fujitsu] connect_fd: opening USB device
>
> [fujitsu] wait_scanner: start
>
> [fujitsu] do_usb_cmd: start
>
> ...
>
> [fujitsu] do_usb_cmd: finish
>
> [fujitsu] init_inquire: Found FUJITSU scanner fi-6770dj version 03 at
> libusb:002:002
>
> ...
>
> [fujitsu] rs sub call >>
>
> [fujitsu] do_usb_cmd: start
>
> [fujitsu] cmd: writing 31 bytes, timeout 30000
>
> [fujitsu] cmd: >>
>
> [fujitsu] 000: 43 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
> C...............
>
> [fujitsu] 010: 00 00 00 03 00 00 00 12 00 00 00 00 00 00 00
> ...............
>
> [fujitsu] cmd: wrote 31 bytes, retVal 0
>
> [fujitsu] in: reading 18 bytes, timeout 30000
>
> [fujitsu] in: retVal 0
>
> [fujitsu] in: read 18 bytes
>
> [fujitsu] in: <<
>
> [fujitsu] 000: f0 00 45 00 00 00 00 0a 00 00 00 00 26 00 00 80
> ..E.........&...
>
> [fujitsu] 010: 00 3e                                           .>
>
> [fujitsu] stat: reading 13 bytes, timeout 30000
>
> [fujitsu] stat: <<
>
> [fujitsu] 000: 53 00 00 00 00 00 00 00 00 00 00 00 00          S............
>
> [fujitsu] stat: read 13 bytes, retVal 0
>
> [fujitsu] do_usb_cmd: finish
>
> [fujitsu] rs sub call <<
>
> [fujitsu] sense_handler: start
>
> [fujitsu] Sense=0x5, ASC=0x26, ASCQ=00, EOM=1, ILI=0, info=00000000
>
> [fujitsu] Illegal request: invalid field in parm list
>
> [fujitsu] Offending byte is 0x3e
>
> [fujitsu] Window desc block? byte 0x36
>
> [fujitsu] set_window: finish
>
> [fujitsu] sane_start: ERROR: cannot set window
>
> [fujitsu] sane_start: error 4
>
> [dll] sane_cancel(handle=0x20e1300)
>
> [fujitsu] sane_cancel: start
>
> [fujitsu] check_for_cancel: start 0 1
>
> [fujitsu] check_for_cancel: already cancelled
>
> [fujitsu] check_for_cancel: finish 2
>
> [fujitsu] sane_cancel: finish
>
> [dll] sane_close(handle=0x20e1300)
>
> [fujitsu] sane_close: start
>
> [fujitsu] mode_select_buff: start
>
> [fujitsu] do_usb_cmd: start
>
> [fujitsu] cmd: writing 31 bytes, timeout 30000
>
> [fujitsu] cmd: >>
>
> [fujitsu] 000: 43 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
> C...............
>
> [fujitsu] 010: 00 00 00 15 10 00 00 0c 00 00 00 00 00 00 00
> ...............
>
> [fujitsu] cmd: wrote 31 bytes, retVal 0
>
> [fujitsu] out: writing 12 bytes, timeout 30000
>
> [fujitsu] out: >>
>
> [fujitsu] 000: 00 00 00 00 3a 06 c0 c0 00 00 00 00             ....:.......
>
> [fujitsu] out: wrote 12 bytes, retVal 0
>
> [fujitsu] stat: reading 13 bytes, timeout 30000
>
> [fujitsu] stat: <<
>
> [fujitsu] 000: 53 00 00 00 00 00 00 00 00 00 00 00 00          S............
>
> [fujitsu] stat: read 13 bytes, retVal 0
>
> [fujitsu] do_usb_cmd: finish
>
> [fujitsu] mode_select_buff: finish
>
> [fujitsu] disconnect_fd: start
>
> [fujitsu] disconnecting usb device
>
> [fujitsu] disconnect_fd: finish
>
> [fujitsu] sane_close: finish
>
> [dll] sane_exit: exiting
>
> [dll] sane_exit: calling backend `fujitsu's exit function
>
> [fujitsu] sane_exit: start
>
> [fujitsu] disconnect_fd: start
>
> [fujitsu] disconnect_fd: finish
>
> [fujitsu] sane_exit: finish
>
> [dll] sane_exit: finished
>
>
>
> The actual debug output was 14 meg, so I trimmed it a little. Places where I
> did that are denoted with “…”.
>
>
>
> I get that the thing that obviously changed is the operating system (Linux
> Mint 16 to Ubuntu 16.04), but I wouldn’t even know where to start to figure
> out how that’s affecting my stuff, and of course, I can’t go back, because
> none of the repositories are storing it, anymore. If anyone can point me in
> a direction that might help, it would be greatly appreciated.
>
>
>
> Thanks
>
>
>
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