[sane-devel] SANE Support for Canon TS9520 printer

thierry at ordissimo.com thierry at ordissimo.com
Fri Dec 21 08:16:48 GMT 2018


Le 2018-12-21 09:09, thierry at ordissimo.com a écrit :
> Le 2018-12-21 03:29, Paul Bixel a écrit :
>> I updated via Synaptic to v3.70.3
>> 
>> Now the following error is now reported when I attempt to run 
>> scangearmp2
>> 
>> ** (scangearmp2:32325): WARNING **: Failed to open file
>> '/usr/share/scangermp2/scangearmp2.glade': No such file or directory
>> paul at paul-HP-EliteDesk-800-G2-SFF ~/sane/backends $
>> 
>> Seems there is a typo in the directory name specified for the glade 
>> file.
> Oops, thank you, it's corrected.
Good news, on bionic, it works with simple-scan.
>> 
>> Paul
>> 
>> On 12/20/18 11:36 AM, thierry at ordissimo.com wrote:
>>> Le 2018-12-20 15:48, thierry at ordissimo.com a écrit :
>>>> Le 2018-12-20 15:20, Paul Bixel a écrit :
>>>>> Thanks for the support.
>>>>> 
>>>>> I had already installed scangearmp2 from the Canon site via their
>>>>> debian package.  That was working per my below email.
>>>>> 
>>>>> Per your email I uninstalled that Canon package, added your PPA and
>>>>> installed scangearmp2 via Synaptic.
>>>>> 
>>>>> The result is now sangearmp2 pops a dialog with the message 
>>>>> "Internal
>>>>> Error occurred. Scanner driver will be closed."
>>>>> 
>>>> Thank you, error reproduced, I correct.
>>> 
>>> Corrected and tested
>>> 
>>>>> Paul
>>>>> 
>>>>> 
>>>>> On 12/20/18 8:24 AM, thierry at ordissimo.com wrote:
>>>>>> Le 2018-12-20 13:03, Rolf Bensch a écrit :
>>>>>>> Hi Paul,
>>>>>>> 
>>>>>>> I just added your scanner to SANE. It's available in git now. For 
>>>>>>> other
>>>>>>> download channels you must wait until tomorrow.
>>>>>>> 
>>>>>>> Please check if everything is working. For these kind of scanners 
>>>>>>> SANE
>>>>>>> has problems with Ethernet and WiFi, so only USB might work.
>>>>>> 
>>>>>> Hi,
>>>>>> For wifi, I just updated:
>>>>>> https://github.com/Ordissimo/scangearmp2
>>>>>> and
>>>>>> https://launchpad.net/~thierry-f/+archive/ubuntu/fork-michael-gruz
>>>>>>> 
>>>>>>> Hope this helps.
>>>>>>> 
>>>>>>> Cheers,
>>>>>>> Rolf
>>>>>>> 
>>>>>>> 
>>>>>>> Am 18.12.18 um 19:40 schrieb Paul Bixel:
>>>>>>>> Hi Folks,
>>>>>>>> 
>>>>>>>> New to your group.  Recently bought a Canon TS9520 
>>>>>>>> Multi-Function
>>>>>>>> printer and was looking to get it working with my Linux system.
>>>>>>>> Reviewing your website it seems this is an untested model and 
>>>>>>>> that
>>>>>>>> testers are needed.  So here I am.
>>>>>>>> 
>>>>>>>> The printer:
>>>>>>>> 
>>>>>>>> https://www.usa.canon.com/internet/portal/us/home/products/details/printers/inkjet-multifunction/ts-series-inkjet/pixma-ts9520 
>>>>>>>> My system:
>>>>>>>> 
>>>>>>>> RELEASE=18.2
>>>>>>>> CODENAME=sonya
>>>>>>>> EDITION="Cinnamon 64-bit"
>>>>>>>> DESCRIPTION="Linux Mint 18.2 Sonya"
>>>>>>>> DESKTOP=Gnome
>>>>>>>> TOOLKIT=GTK
>>>>>>>> NEW_FEATURES_URL=http://www.linuxmint.com/rel_sonya_cinnamon_whatsnew.php 
>>>>>>>> RELEASE_NOTES_URL=http://www.linuxmint.com/rel_sonya_cinnamon.php
>>>>>>>> USER_GUIDE_URL=help:linuxmint
>>>>>>>> GRUB_TITLE=Linux Mint 18.2 Cinnamon 64-bit
>>>>>>>> 
>>>>>>>> 
>>>>>>>> Things I have observed:
>>>>>>>> 
>>>>>>>> I tried with both SANE v1.0.14 which came with the distro and I 
>>>>>>>> also
>>>>>>>> downloaded, built and installed v1.0.27 from the site without 
>>>>>>>> any
>>>>>>>> change in behavior.
>>>>>>>> 
>>>>>>>> I have tried both the USB and Wifi interfaces of this printer 
>>>>>>>> without
>>>>>>>> success.
>>>>>>>> 
>>>>>>>> 
>>>>>>>> Results of sane-find-scanner shown below with USB (and Wifi 
>>>>>>>> connected).
>>>>>>>> 
>>>>>>>> ============================
>>>>>>>> 
>>>>>>>> sane-find-scanner
>>>>>>>> 
>>>>>>>>   # sane-find-scanner will now attempt to detect your scanner. 
>>>>>>>> If the
>>>>>>>>   # result is different from what you expected, first make sure 
>>>>>>>> your
>>>>>>>>   # scanner is powered up and properly connected to your 
>>>>>>>> computer.
>>>>>>>> 
>>>>>>>>   # No SCSI scanners found. If you expected something different, 
>>>>>>>> make
>>>>>>>> sure that
>>>>>>>>   # you have loaded a kernel SCSI driver for your SCSI adapter.
>>>>>>>> 
>>>>>>>> found USB scanner (vendor=0x04a9 [Canon], product=0x185c [TS9500
>>>>>>>> series]) at libusb:001:008
>>>>>>>> found USB scanner (vendor=0x0fe6, product=0x9700 [USB 2.0 
>>>>>>>> 10/100M
>>>>>>>> Ethernet Adaptor]) at libusb:001:006
>>>>>>>>   # Your USB scanner was (probably) detected. It may or may not 
>>>>>>>> be
>>>>>>>> supported by
>>>>>>>>   # SANE. Try scanimage -L and read the backend's manpage.
>>>>>>>> 
>>>>>>>>   # Not checking for parallel port scanners.
>>>>>>>> 
>>>>>>>>   # Most Scanners connected to the parallel port or other 
>>>>>>>> proprietary
>>>>>>>> ports
>>>>>>>>   # can't be detected by this program.
>>>>>>>> 
>>>>>>>> =============================
>>>>>>>> 
>>>>>>>> scanimage -L does not detect anything.
>>>>>>>> 
>>>>>>>> With Wireshark I can see that there is no response to the subnet
>>>>>>>> broadcast to port 8612 discover packet when running scanimage.
>>>>>>>> 
>>>>>>>> 
>>>>>>>> I have installed Canon's tool called ScanGearMP2 and it 
>>>>>>>> functions over
>>>>>>>> Wifi with this printer.  Attached is the discovery sequence that 
>>>>>>>> I
>>>>>>>> captured that shows how the Canon tools discoveres the printer.
>>>>>>>> 
>>>>>>>> If there is anything else I can investigate for you let me know. 
>>>>>>>> I
>>>>>>>> would love to see this printer move to the "Known to work 
>>>>>>>> column" of
>>>>>>>> your site.
>>>>>>>> 
>>>>>>>> 
>>>>>>>> Best Regards,
>>>>>>>> 
>>>>>>>> Paul Bixel
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>> 
>>> 



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