[sane-devel] canoscan 5600f

[mike brandt]

this is a bug report

i have set up my scanner on skanlite so no help is needed by me


while setting up a flat bed scanner canoscan 5600f i instlled 3 programs 
to run the scanner

skanlite

xscan

gimp

skanlite set up and runs the scanner


both gimp and xscan would connect up to the scanner  and find home

when a scan request was sent the scanner would start scanning with no 
output to the preview screen and would stall at the bottom of the page

waiting up to three hours the scan did not preceed beyond this point.


because this happend on both xsane and gimp i am assuming that this is a 
driver issue. with sane

if any help is needed to explore this i can be contacted through email


i am adding my system settings

System:
   Kernel: 5.15.0-89-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 
Desktop: Cinnamon 5.8.4
     tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.2 
Victoria base: Ubuntu 22.04 jammy
Machine:
   Type: Desktop System: Dell product: XPS 8950 v: N/A serial: 
<superuser required> Chassis:
     type: 3 serial: <superuser required>
   Mobo: Dell model: 0R6PCT v: A01 serial: <superuser required> UEFI: 
Dell v: 1.18.0
     date: 01/26/2024
Battery:
   Device-1: hidpp_battery_0 model: Logitech K850 Performance Wireless 
Keyboard serial: <filter>
     charge: 55% (should be ignored) status: Discharging
   Device-2: hidpp_battery_1 model: Logitech M585/M590 Multi-Device 
Mouse serial: <filter>
     charge: 55% (should be ignored) status: Discharging
CPU:
   Info: 12-core (8-mt/4-st) model: 12th Gen Intel Core i7-12700 bits: 
64 type: MST AMCP
     arch: Alder Lake rev: 2 cache: L1: 1024 KiB L2: 12 MiB L3: 25 MiB
   Speed (MHz): avg: 1080 high: 1497 min/max: 800/4800:4900:3600 cores: 
1: 1460 2: 1111 3: 801
     4: 1110 5: 800 6: 1076 7: 1357 8: 1115 9: 834 10: 1115 11: 801 12: 
1057 13: 836 14: 869 15: 978
     16: 1119 17: 1497 18: 870 19: 1396 20: 1401 bogomips: 84480
   Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
   Device-1: NVIDIA GA104 [GeForce RTX 3060 Ti Lite Hash Rate] vendor: 
Dell driver: nouveau
     v: kernel ports: active: DP-3,HDMI-A-1 empty: DP-1,DP-2 bus-ID: 
0000:01:00.0 chip-ID: 10de:2489
   Device-2: Logitech BRIO Ultra HD Webcam type: USB
     driver: hid-generic,snd-usb-audio,usbhid,uvcvideo bus-ID: 2-6:2 
chip-ID: 046d:085e
   Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting 
unloaded: fbdev,vesa
     gpu: nouveau display-ID: :0 screens: 1
   Screen-1: 0 s-res: 7936x2376 s-dpi: 108
   Monitor-1: DP-3 pos: bottom-r model: Samsung SyncMaster res: 
3840x2160 dpi: 191
     diag: 585mm (23")
   Monitor-2: HDMI-1 mapped: HDMI-A-1 pos: primary,top-left model: BenQ 
PD3200Q res: 4096x2304
     dpi: 147 diag: 813mm (32")
   OpenGL: renderer: llvmpipe (LLVM 15.0.7 256 bits) v: 4.5 Mesa 
23.0.4-0ubuntu1~22.04.1
     direct render: Yes
Audio:
   Device-1: Intel vendor: Dell driver: snd_hda_intel v: kernel bus-ID: 
0000:00:1f.3
     chip-ID: 8086:7ad0
   Device-2: NVIDIA GA104 High Definition Audio vendor: Dell driver: 
snd_hda_intel v: kernel
     bus-ID: 0000:01:00.1 chip-ID: 10de:228b
   Device-3: Logitech BRIO Ultra HD Webcam type: USB
     driver: hid-generic,snd-usb-audio,usbhid,uvcvideo bus-ID: 2-6:2 
chip-ID: 046d:085e
   Sound Server-1: ALSA v: k5.15.0-89-generic running: yes
   Sound Server-2: PulseAudio v: 15.99.1 running: yes
   Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
   Device-1: Realtek Killer E3000 2.5GbE vendor: Rivet Networks driver: 
r8169 v: kernel port: 3000
     bus-ID: 0000:03:00.0 chip-ID: 10ec:3000
   IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
   Device-2: Intel Wi-Fi 6 AX210/AX211/AX411 160MHz vendor: Rivet 
Networks driver: iwlwifi
     v: kernel bus-ID: 0000:04:00.0 chip-ID: 8086:2725
   IF: wlp4s0 state: up mac: <filter>
Bluetooth:
   Device-1: Intel AX210 Bluetooth type: USB driver: btusb v: 0.8 
bus-ID: 1-14:4 chip-ID: 8087:0032
   Report: hciconfig ID: hci0 rfk-id: 2 state: up address: <filter>
RAID:
   Hardware-1: Intel Volume Management Device NVMe RAID Controller 
driver: vmd v: 0.6
     bus-ID: 0000:00:0e.0 chip-ID: 8086:467f
Drives:
   Local Storage: total: 1.38 TiB used: 1.02 TiB (74.4%)
   ID-1: /dev/nvme0n1 vendor: KIOXIA model: KXG70ZNV512G NVMe 512GB 
size: 476.94 GiB
     speed: 63.2 Gb/s lanes: 4 serial: <filter> temp: 34.9 C
   ID-2: /dev/sda vendor: Toshiba model: DT01ACA100 size: 931.51 GiB 
speed: 6.0 Gb/s
     serial: <filter>
Partition:
   ID-1: / size: 250.85 GiB used: 145.27 GiB (57.9%) fs: ext4 dev: /dev/sda4
   ID-2: /boot/efi size: 196 MiB used: 106 MiB (54.1%) fs: vfat dev: 
/dev/nvme0n1p1
Swap:
   ID-1: swap-1 type: file size: 2 GiB used: 9.6 MiB (0.5%) priority: -2 
file: /swapfile
Sensors:
   System Temperatures: cpu: 56.0 C mobo: 30.0 C
   Fan Speeds (RPM): cpu: 782 mobo: 1130
Repos:
   Packages: 2646 apt: 2627 flatpak: 10 snap: 9
   No active apt repos in: /etc/apt/sources.list
   Active apt repos in: 
/etc/apt/sources.list.d/official-package-repositories.list
     1: deb http: //packages.linuxmint.com victoria main upstream import 
backport
     2: deb http: //archive.ubuntu.com/ubuntu jammy main restricted 
universe multiverse
     3: deb http: //archive.ubuntu.com/ubuntu jammy-updates main 
restricted universe multiverse
     4: deb http: //archive.ubuntu.com/ubuntu jammy-backports main 
restricted universe multiverse
     5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main 
restricted universe multiverse
   Active apt repos in: /etc/apt/sources.list.d/winehq-jammy.sources
     1: deb [arch=amd64 i386] https: //dl.winehq.org/wine-builds/ubuntu 
jammy main
Info:
   Processes: 413 Uptime: 15d 17h 52m Memory: 31.07 GiB used: 11.01 GiB 
(35.4%) Init: systemd
   v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Cinnamon 
v: 5.8.4 inxi: 3.3.13