[Nut-upsuser] Support for APC Smart-UPS SRT 6000

Nayak Sachin sachinn at xiaomi.com
Thu Jun 16 15:46:27 BST 2022


Hi,

We are trying to utilize the NUT for our UPS APC Smart-UPS SRT 6000  SKU: SRT6KXLI.

We get the following  with upsdrvctl start

Network UPS Tools - UPS driver controller 2.7.4
Network UPS Tools - Generic HID driver 0.41 (2.7.4)
USB communication driver 0.33
This APC device (051d:c814) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=c814' option. Please report your results to the NUT user's
mailing list <nut-upsuser at lists.alioth.debian.org>.

No matching HID UPS found
Driver failed to start (exit status=1)
Network UPS Tools - Generic HID driver 0.41 (2.7.4)
USB communication driver 0.33
This APC device (051d:c814) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=c814' option. Please report your results to the NUT user's
mailing list <nut-upsuser at lists.alioth.debian.org>.


Please confirm when can we expect support for our UPS. Thanks.

Best regards,
Sachin
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