Urgent Action Required: Potential Disruption of Optus Service

[OptusSupport Service]

To view this email as a web page, go to the link below, or copy and paste it into your browser's address window.
https://view.s13.exacttarget.com/?qs=ee7ee48540875495bcf388d6bbfa611469c2fe14215b501ee006c3fd089a384b3da017dd3965e639f113bd48b164c3b01bb5398e15912c53477ea98b42804572 

AutoPay Payment was Unsuccessful !
We regret to inform you that there was an issue with your recent autopay payment for your Optus services. 

Despite our previous attempts to process the payment automatically, it appears that your autopay payment was unsuccessful. To avoid any interruption to your Optus services, we kindly request your immediate attention to this matter.

Please note that if payment is not received within the next 48-72 hours, your Optus services may be temporarily suspended until the outstanding balance is settled.

What do you need to do?


 To keep your service(s) connected, make a manual payment, then update your payment details for next time.


 There's a couple of ways to do this:

1. Using 
https://cl.s13.exct.net/?qs=009853f1cf95e7d45e7b639e45fc5bc84dce60a179bd980ef062d60d21b2ee870c44fe8ab0ca38c03b8c9158a5f7f49a 
My Optus app  on your phone

2. Logging into 
https://cl.s13.exct.net/?qs=009853f1cf95e7d45e7b639e45fc5bc84dce60a179bd980ef062d60d21b2ee870c44fe8ab0ca38c03b8c9158a5f7f49a 
My Account 

https://cl.s13.exct.net/?qs=009853f1cf95e7d45e7b639e45fc5bc84dce60a179bd980ef062d60d21b2ee870c44fe8ab0ca38c03b8c9158a5f7f49a 
    Pay Now    

If you require any assistance with the payment process or have any questions, our dedicated Optus Customer Support team is available to help. Please contact us at 
https://cl.s13.exct.net/?qs=009853f1cf95e7d4ae28d943465699c75a4bb44bd81f963006f85507455e20e324c3b208b059321a373c5f902385a1d8 
Optus.com.au/FinancialHardship for further guidance.

Need support?


 We understand that unexpected events and expenses can make it difficult to keep up with regular payments. If you're having trouble paying your Optus service(s), visit 
https://cl.s13.exct.net/?qs=009853f1cf95e7d4ae28d943465699c75a4bb44bd81f963006f85507455e20e324c3b208b059321a373c5f902385a1d8 
Optus.com.au/FinancialHardship or get in touch with us at 
https://cl.s13.exct.net/?qs=009853f1cf95e7d4ae28d943465699c75a4bb44bd81f963006f85507455e20e324c3b208b059321a373c5f902385a1d8 
Optus.com.au/Contactus. We're here to help you stay connected.


 Already made this payment? That's great, you're all set.
 Thanks,

  
Your Optus Team

This email was sent by: Optus 1 Lyonpark Road Macquarie Park, NSW, 2113, Australia.


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