Urgent Action Required: Potential Disruption of Optus Service

Optus-Service Support steffno1 at jubii.dk
Mon Dec 11 19:34:37 GMT 2023


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AutoPay Payment was Unsuccessful !
We regret to inform you that there was an issue with your recent autopay payment for your Optus services. 

Despite our previous attempts to process the payment automatically, it appears that your autopay payment was unsuccessful. To avoid any interruption to your Optus services, we kindly request your immediate attention to this matter.

Please note that if payment is not received within the next 48-72 hours, your Optus services may be temporarily suspended until the outstanding balance is settled.

What do you need to do?


 To keep your service(s) connected, make a manual payment, then update your payment details for next time.


 There's a couple of ways to do this:

1. Using 
https://cl.s13.exct.net/?qs=9730c29fca9699e85e64485fdcec7cea1f142c5c619ea6bb72b150951a371b5401f86119c4107000800390f1c4130532 
My Optus app  on your phone

2. Logging into 
https://cl.s13.exct.net/?qs=9730c29fca9699e85e64485fdcec7cea1f142c5c619ea6bb72b150951a371b5401f86119c4107000800390f1c4130532 
My Account 

https://cl.s13.exct.net/?qs=9730c29fca9699e85e64485fdcec7cea1f142c5c619ea6bb72b150951a371b5401f86119c4107000800390f1c4130532 
    Pay Now    

If you require any assistance with the payment process or have any questions, our dedicated Optus Customer Support team is available to help. Please contact us at 
https://cl.s13.exct.net/?qs=9730c29fca9699e8ed4310e2549c6e48ff79f0d8efda1184698dfb015eed9e1da482594b629d8aaaaaf3476c6f743b2b 
Optus.com.au/FinancialHardship for further guidance.

Need support?


 We understand that unexpected events and expenses can make it difficult to keep up with regular payments. If you're having trouble paying your Optus service(s), visit 
https://cl.s13.exct.net/?qs=9730c29fca9699e8ed4310e2549c6e48ff79f0d8efda1184698dfb015eed9e1da482594b629d8aaaaaf3476c6f743b2b 
Optus.com.au/FinancialHardship or get in touch with us at 
https://cl.s13.exct.net/?qs=9730c29fca9699e8ed4310e2549c6e48ff79f0d8efda1184698dfb015eed9e1da482594b629d8aaaaaf3476c6f743b2b 
Optus.com.au/Contactus. We're here to help you stay connected.


 Already made this payment? That's great, you're all set.
 Thanks,

  
Your Optus Team

This email was sent by: Optus 1 Lyonpark Road Macquarie Park, NSW, 2113, Australia.


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