[Freedombox-discuss] Again: 500 This is an internal error and not something you caused or can fix. Please report the error on the bug tracker so we can fix it. Also, please attach the status log to the bug report.

Joseph Nuthalapati njoseph at thoughtworks.com
Wed May 9 06:36:51 BST 2018


This was fixed in Plinth 0.29.1
The package might take 5 to 7 days to be available in Debian testing.


On Sunday 06 May 2018 03:06 PM, permondes - sagen wrote:
> We had this before, I just cannot find the solution:
>
>>                                                       
>>
>>
>>     500
>>
>>   
>>
>>         This is an internal error and not something you caused or can
>> fix. Please report the error on the
>> bug">https://salsa.debian.org/freedombox-team/plinth/issues">bug
>> <%3Ca%20href=> tracker so we can fix it. Also, please attach the
>> status log <https://freedombox.local/plinth/help/status-log/> to the
>> bug report.  
>>
>>         
>
> This comes when I try to log-in through plinth. I can ssh into the box.
> Before this I used aptitude to update the system (running on testing)
> and to remove mediawiki (incl. mariadb). Then I did a shutdown -r now.
> On plinth I have been (half) logged-in but could not perform any
> action (that gave the error 500). So I logged out and tried to log in
> again.
>
> The "status log" report does not work as it directs to a page on the
> freedombox. To access it I would have to log-in...
>
> /var/log/plinth/status.log contains:
>
> Important is probably this one "PAM account management error:
> Permission denied\"
>
>
>> [2018-05-06 11:30:11,520] django.request ERROR    Internal Server
>> Error: /plinth/accounts/login/
>> Traceback (most recent call last):
>>   File
>> "/usr/lib/python3/dist-packages/django/core/handlers/exception.py",
>> line 41, in inner
>>     response = get_response(request)
>>   File "/usr/lib/python3/dist-packages/django/core/handlers/base.py",
>> line 187, in _get_response
>>     response = self.process_exception_by_middleware(e, request)
>>   File "/usr/lib/python3/dist-packages/django/core/handlers/base.py",
>> line 185, in _get_response
>>     response = wrapped_callback(request, *callback_args,
>> **callback_kwargs)
>>   File "/usr/lib/python3/dist-packages/axes/decorators.py", line 33,
>> in inner
>>     return func(request, *args, **kwargs)
>>   File "/usr/lib/python3/dist-packages/django/views/generic/base.py",
>> line 68, in view
>>     return self.dispatch(request, *args, **kwargs)
>>   File "/usr/lib/python3/dist-packages/plinth/modules/sso/views.py",
>> line 68, in dispatch
>>     return set_ticket_cookie(request.user, response)
>>   File "/usr/lib/python3/dist-packages/plinth/modules/sso/views.py",
>> line 50, in set_ticket_cookie
>>     private_key_file, '--tokens', ','.join(tokens)
>>   File "/usr/lib/python3/dist-packages/plinth/actions.py", line 118,
>> in superuser_run
>>     log_error=log_error)
>>   File "/usr/lib/python3/dist-packages/plinth/actions.py", line 190,
>> in _run
>>     raise ActionError(action, output, error)
>> plinth.errors.ActionError: ('auth-pubtkt', '', 'sudo: PAM account
>> management error: Permission denied\n')
>>
>
> Dietmar
>
>
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> Freedombox-discuss at alioth-lists.debian.net
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-- 
Regards
Joseph Nuthalapati

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