[Fusioninventory-user] First install, some question.

Gonéri Le Bouder goneri at rulezlan.org
Fri Jun 1 09:29:21 UTC 2012

2012/5/30 Marco Gaiarin <gaio at sv.lnf.it>:

Hello Marco,

> I'm a long-term GLPI user, and i've managed my inventory manually 'til
> now.
> I've tried to install FI on a debian lenny box, using GLPI 0.80.7, using
> clerly version 80+1.3.
> Installation went smoothly, i've installed for test an agent on the
> server itself and on a windows box, and all work as expected.
> Then i've tried to use SNMP to tackle with printers and switches, and
> here real trouble begun.
> Some question.
> 1) running the agent on linux (i restate, debian lenny) i've had to
> ignore ssl verification, logs say me:
>  [Tue May 29 17:29:12 2012][error] Cannot establish communication with `https://helpdesk.ct.lnf.it/glpi/plugins/fusioninventory/front/plugin_fusioninventory.communication.php: 500 Bad SSL certificate subject: '/C=IT/ST=Salerno/L=Cava De' Tirreni/O=Associazione La Nostra Famiglia/OU=Cava De' Tirreni/CN=meti.ct.lnf.it' !~ //CN=(helpdesk|\*)\.ct\.lnf\.it($|\/)/`
> seems to me an erratic regexp/match; indeed, windows client connect
> without trouble at all...
This is a SSL issue. Did you configure the agent to use the correct
cacert.pem file? Can you try with the --no-ssl-check parameter?

> 2) after running the agent, software got collected including ALL DEBIAN
>  PACKAGE and windows service packs.
> Ok, no trouble at all, but i thinked that i will tag automatic added
> software with some data (software category?) so i can clearly
> distinguish auto added software from manually added ones.
> I've not found a way to associate software category...
That's a feature of GLPI. You need to create Software Category
affectation rules:
 → http://glpiserver/front/rulesoftwarecategory.php

> 3) installing and running SMTP agent lead me to trouble, that apache
> error log report as:
>  [Tue May 29 17:11:42 2012] [error] [client] PHP Fatal error:  Class 'PluginFusinvsnmpModel' not found in /usr/local/share/glpi/plugins/fusinvsnmp/install/install.php on line 94, referer: https://helpdesk.ct.lnf.it/front/plugin.php
>  [Tue May 29 18:22:15 2012] [error] [client] PHP Fatal error:  Class 'PluginFusinvsnmpImportExport' not found in /usr/local/share/glpi/plugins/fusinvsnmp/inc/model.class.php on line 371, referer: https://helpdesk.ct.lnf.it/front/plugin.php
>  [Wed May 30 11:02:55 2012] [error] [client] PHP Fatal error:  Class 'PluginFusinvSNMPConfig' not found in /usr/local/share/glpi/plugins/fusioninventory/ajax/configuration.tabs.php on line 99, referer: https://helpdesk.ct.lnf.it/plugins/fusioninventory/front/configuration.form.php
>  [Wed May 30 12:47:22 2012] [error] [client] PHP Fatal error:  Class 'PluginFusinvSNMPConfig' not found in /usr/local/share/glpi/plugins/fusioninventory/front/configuration.form.php on line 69, referer: https://helpdesk.ct.lnf.it/plugins/fusioninventory/front/configuration.form.php
>  [...]
Are all the FusionInventory plugins activated?

Best regards,
     Gonéri Le Bouder

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