[Fusioninventory-user] USB printers mess...

Marco Gaiarin gaio at sv.lnf.it
Fri Mar 6 17:12:41 UTC 2015

I repost this issue, hoping on some feedback.

I'm using GLPI 0.84.8 with FI 0.84+3.5, and agents 2.3.15 on windows
(win7 64bit mostly).

I've a set of Samsung (ML-2160) and HP (LaserJet Professional P1102)
that i've added some year/month ago by hand on GLPI, with toner
cartdriges and some many info that i can't lost.

HP printers expose to windows USB subsystem a different S/N from what
printer on label, so i was forced to change S/N in GLPI to match the
''internal'' one. Done.
Samsung printers, instead, have the exact same S/N seen by windows and
on label.

Considering the samsung case easy, i've tried to match the S/N (eg
Z6RMB8GD6E00MLT) with the FI 'equipment import and link rule' using the
bottom 'test rules', writing S/N and selecting 'printers'.

The result is:

	Rule results
	Validation	Yes
	Action type	Link
	Link		sml2160-4

and 'sml2160-4' is exactly my ''manually inserted'' printer; but when
the client run EVERY TIME a new printer name 'Samsung ML-2160 Series'
and S/N Z6RMB8GD6E00MLT get added.

If i look at 'import information' for the related PC i get:

printer	0	
	name		Samsung ML-2160 Series
	serial		Z6RMB8GD6E00MLT
	have_usb	1

and seems rather normal to me.

What i'm missing? How can i debug this issue? Thanks.

dott. Marco Gaiarin				        GNUPG Key ID: 240A3D66
  Associazione ``La Nostra Famiglia''                    http://www.sv.lnf.it/
  Polo FVG   -   Via della Bontà, 7 - 33078   -   San Vito al Tagliamento (PN)
  marco.gaiarin(at)lanostrafamiglia.it   t +39-0434-842711   f +39-0434-842797

	(cf 00307430132, categoria ONLUS oppure RICERCA SANITARIA)

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