[Nut-upsdev] APC Smart-UPS 1000 RM USB problems with newhidups

Peter Selinger selinger at mathstat.dal.ca
Thu Mar 16 15:51:49 UTC 2006

I'm on vacation. The bugs you are reporting sound serious; I'll
investigate after I get back home, in late March at the earliest.

Greetings from Kerman, Iran, -- Peter

Justin Maggard wrote:
> Well, after our first real extended power outage, I found out that even 
> though the UPS 1000 RM is recognized okay, it does not work properly.  It 
> never seems to see any change in UPS status.  It looks very similar to the 
> other issue I reported with the APC CyberFort 350.  I never was able to get 
> to the bottom of the CyberFort issue, but I'll bet it's the same issue as we 
> have with the APC 1000 RM.  Here's what I have done so far:
> * Machine is a AMD Athlon, running current Debian stable, 2.4.27 stock 
> Debian kernel
> * Machine has been verified working with a few APC BackUPS models with 
> newhidups
> 1)  Tested by unplugging the power, right after a fresh boot.  --  Newhidups 
> didn't see any change at all
> 2)  Restarted the driver without rebooting.  --  Still said the UPS was 
> online
> 3)  Stopped the driver, un/replugged the USB cable, restarted driver.  --  
> Newhidups saw that it was OB
> 4)  Plugged in UPS power cable.  --  Newhidups saw battery level going up, 
> but still saw OB
> Then, I decided to try on my Toshiba Centrino laptop, running Fedora Core 4, 
> stock 2.6.11 Fedora kernel.  I started just newhidups with -DD without upsd 
> or upsmon.  It did notice all the UPS events and battery level changing, but 
> segfaulted after a couple minutes.
> Does anyone have any ideas here?  George, I'm also wondering what kernel 
> you're running on the box you have attached to your SmartUPS 1000 RM.

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