[Nut-upsuser] Can't make Smart-UPS 1500 shutdown over serial

Wed Nov 12 10:01:27 UTC 2008

Hello again folks.

On 10 November 2008 16:08 I wrote:
> However the commands to shutdown the UPS don't seem to work.
> shutdown.stayoff, shutdown.return and load.off all seem to 
> silently do nothing. Likewise upsdrvctl shutdown:

I have some more information. I ran the driver with lots of debug
output, inlined below with most of the repeated polling output removed,
please say if you'd like a complete log.

I have added ... where I removed stuff, and my comments in brackets.

I started apcsmart, then rest of the nut system, and tried various
upscmd shutdown.return|load.off commands. The first few failed, but then
a load.off and load.on did work.

I see the [NA] responses and "outside window" reports, which makes me
think I have a comms problem?

I am a Linux C developer myself so can maybe help try to track this
down. If I don't hear anything back from the list this week I suppose
I'll try installing the latest nut from sources and see if that's any
different.

Here's hoping this means something to one of you...

---

# /lib/nut/apcsmart -DDDD -a ups
Network UPS Tools (version 2.2.1-) - APC Smart protocol driver
        Driver version 1.99.8, command table version 2.0
debug level is '4'
Attempting firmware lookup
Firmware: [601.3.I]
Not found in table - trying normal method
APC - Attempting to find command set
APC - Parsing out command set
UPS supports variable [ups.model]
poll_data: ups.model
UPS supports command [load.on]
UPS supports variable [input.quality]
poll_data: input.quality
UPS supports variable [battery.packs]
poll_data: battery.packs
UPS supports command [test.panel.start]
UPS supports variable [battery.voltage]
poll_data: battery.voltage
UPS supports variable [ups.temperature]
poll_data: ups.temperature
UPS supports command [calibrate.start]
UPS supports command [calibrate.stop]
UPS supports variable [ups.test.interval]
poll_data: ups.test.interval
UPS supports variable [input.frequency]
poll_data: input.frequency
UPS supports variable [input.transfer.reason]
poll_data: input.transfer.reason
UPS supports command [shutdown.stayoff]
UPS supports variable [input.voltage]
poll_data: input.voltage
UPS supports variable [input.voltage.maximum]
poll_data: input.voltage.maximum
UPS supports variable [input.voltage.minimum]
poll_data: input.voltage.minimum
UPS supports variable [output.voltage]
poll_data: output.voltage
UPS supports variable [ups.load]
poll_data: ups.load
UPS supports command [shutdown.return]
UPS supports command [test.failure.start]
protocol_verify: 0x56 [V] unrecognized
UPS supports command [test.battery.start]
UPS supports command [test.battery.stop]
UPS supports variable [ups.test.result]
poll_data: ups.test.result
UPS supports command [load.off]
UPS supports variable [ups.firmware]
poll_data: ups.firmware
UPS supports variable [ups.id]
poll_data: ups.id
UPS supports variable [battery.charge.restart]
poll_data: battery.charge.restart
UPS supports variable [battery.charge]
poll_data: battery.charge
UPS supports variable [battery.voltage.nominal]
poll_data: battery.voltage.nominal
UPS supports variable [battery.runtime]
poll_data: battery.runtime
UPS supports variable [battery.alarm.threshold]
poll_data: battery.alarm.threshold
UPS supports variable [input.transfer.low]
poll_data: input.transfer.low
UPS supports variable [ups.mfr.date]
poll_data: ups.mfr.date
UPS supports variable [ups.serial]
poll_data: ups.serial
UPS supports variable [output.voltage.nominal]
poll_data: output.voltage.nominal
UPS supports variable [ups.delay.shutdown]
poll_data: ups.delay.shutdown
UPS supports variable [battery.runtime.low]
poll_data: battery.runtime.low
UPS supports variable [ups.delay.start]
poll_data: ups.delay.start
UPS supports variable [input.sensitivity]
poll_data: input.sensitivity
UPS supports variable [input.transfer.high]
poll_data: input.transfer.high
UPS supports variable [battery.date]
poll_data: battery.date
APC - About to get capabilities string
Supported capability: 75 (I) - input.transfer.high
Supported capability: 6c (I) - input.transfer.low
Supported capability: 65 (4) - battery.charge.restart
Supported capability: 6f (I) - output.voltage.nominal
Supported capability: 73 (4) - input.sensitivity
Supported capability: 71 (4) - battery.runtime.low
Supported capability: 70 (4) - ups.delay.shutdown
Supported capability: 6b (4) - battery.alarm.threshold
Supported capability: 72 (4) - ups.delay.start
Supported capability: 45 (4) - ups.test.interval
APC - UPS capabilities determined
Detected Smart-UPS 1500 [AS0537230534(] on /dev/ttyS0
update_status
update_info_all: starting
poll_data: ups.firmware
poll_data: ups.model
poll_data: ups.serial
poll_data: ups.mfr.date
poll_data: ups.temperature
poll_data: ups.load
poll_data: ups.test.interval
poll_data: ups.test.result
poll_data: ups.delay.start
poll_data: ups.delay.shutdown
poll_data: ups.id
poll_data: input.voltage
poll_data: input.frequency
poll_data: input.sensitivity
poll_data: input.quality
poll_data: input.transfer.low
poll_data: input.transfer.high
poll_data: input.transfer.reason
poll_data: input.voltage.maximum
poll_data: input.voltage.minimum
poll_data: output.voltage
poll_data: output.voltage.nominal
poll_data: battery.date
poll_data: battery.charge
poll_data: battery.charge.restart
poll_data: battery.voltage
poll_data: battery.voltage.nominal
poll_data: battery.runtime
poll_data: battery.runtime.low
poll_data: battery.packs
poll_data: battery.alarm.threshold
update_info_all: done
dstate_init: sock /var/run/nut/apcsmart-ups open on fd 9
...
new connection on fd 10
...
instcmd_chktime: outside window for shutdown.return (1226483025)
...
Got [NA] after command [shutdown.return]
...
Got [NA] after command [shutdown.return]
...
Communications with UPS lost - check cabling
Communications with UPS re-established
...
Got [NA] after command [load.off]
...
Got [NA] after command [shutdown.return]
...
Communications with UPS lost - check cabling
Communications with UPS re-established
update_status
Communications with UPS lost - check cabling
Communications with UPS re-established
...
	(I send another load.off command here which succeeds)
	(at this point I get a console broadcast that I'm on battery)
...
poll_data: battery.runtime
update_info_normal: done
...
	(send a load.on command which succeeds)
	(console broadcast that I'm on line power)
...
	(try another load.off command which fails)
instcmd_chktime: outside window for load.off (46)
...	(I ctrl-C)
Signal 2: exiting

--
Jon Povey, Design Engineer
jon.povey at racelogic.co.uk | +44(0)1280 825983 

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