[Nut-upsuser] Tripplite INTERNETX525

[Farrukh Ahmad]

Hi Justin,

I'm using a MSI KM400 motherboard with a dual core AMD, running Ubuntu  
2.6.28-11.42-server in 64 bit mode.

I noticed on dmesg the following error - not too sure if this helps:

"usb 2-2: usbfs: process 24736 (tripplite_usb) did not claim interface  
0 before use"

One other thing - this UPS has just been provided as a replacement  
from tripplite (i.e. its a new model), as I had a pretty identical one  
before - which worked perfectly with NUT, but used the USBHID-UPS  
driver. Why this one is so different - I have no idea!!

Regards
Farrukh



On Nov 8, 2009, at 10:57 PM, Justin Piszcz wrote:

>
>
> On Sun, 8 Nov 2009, Farrukh Ahmad wrote:
>
>> Hi,
>>
>> I'm running the latest version of NUT and with the above UPS and I  
>> keep getting the following error:
>>
>> "tripplite_usb[3308]: Error reading B value: Device detached?  
>> (error 0: could not claim interface 0: Device or resource busy)"
>>
>> The device keeps disconnecting and re-connecting until fails. I've  
>> tried to see if others are getting this - but I could not locate a  
>> cause/resolution for this. I provide below the messages from the  
>> driver in debug:
>>
>> Checking device (09AE/0001) (002/002)
>> - VendorID: 09ae
>> - ProductID: 0001
>> - Manufacturer: TRIPP LITE
>> - Product: TRIPP LITE INTERNETX525
>> - Serial Number: unknown
>> - Bus: 002
>> Trying to match device
>> Device matches
>> failed to claim USB device: could not claim interface 0: Device or  
>> resource busy
>> detached kernel driver from USB device...
>> Successfully reconnected
>> send_cmd(msg_len=3, type='W')
>> send_cmd: sending  3a 57 00 a8 0d 00 00 00 '.W......'
>> send_cmd: received 57 00 0d 00 00 00 00 00 'W.......' (OK)
>> send_cmd(msg_len=2, type='
>> send_cmd: sending  3a 00 ff 0d 00 00 00 00 '........'
>> send_cmd: received 00 10 01 58 58 58 58 0d '...XXXX.' (OK)
>> Using OMNIVS protocol (1001)
>> send_cmd(msg_len=2, type='S')
>> send_cmd: sending  3a 53 ac 0d 00 00 00 00 '.S......'
>> send_cmd: received 53 31 30 00 58 58 58 0d 'S10.XXX.' (OK)
>> send_cmd(msg_len=2, type='P')
>> send_cmd: sending  3a 50 af 0d 00 00 00 00 '.P......'
>> send_cmd: received 50 30 30 35 32 35 58 0d 'P00525X.' (OK)
>> send_cmd(msg_len=2, type='F')
>> send_cmd: sending  3a 46 b9 0d 00 00 00 00 '.F......'
>> send_cmd: received 46 31 31 34 30 20 41 0d 'F1140.A.' (OK)
>> send_cmd(msg_len=2, type='V')
>> send_cmd: sending  3a 56 a9 0d 00 00 00 00 '.V......'
>> send_cmd: received 56 32 30 32 30 58 58 0d 'V2020XX.' (OK)
>> send_cmd(msg_len=2, type='V')
>> send_cmd: sending  3a 56 a9 0d 00 00 00 00 '.V......'
>> send_cmd: received 56 32 30 32 30 58 58 0d 'V2020XX.' (OK)
>> Attached to Tripp Lite INTERNETX525
>> dstate_init: sock /var/run/nut/tripplite_usb-tripplite open on fd 6
>> send_to_all: SETINFO driver.version "2.4.1"
>> send_to_all: SETINFO driver.version.internal "0.20"
>> send_to_all: SETINFO driver.name "tripplite_usb"
>> send_to_all: SETINFO driver.parameter.pollinterval "2"
>> send_cmd(msg_len=2, type='S')
>> send_cmd: sending  3a 53 ac 0d 00 00 00 00 '.S......'
>> send_cmd: received 53 31 30 00 58 58 58 0d 'S10.XXX.' (OK)
>> send_cmd(msg_len=2, type='B')
>> send_cmd: sending  3a 42 bd 0d 00 00 00 00 '.B......'
>> send_cmd: received 53 31 30 00 58 58 58 0d 'S10.XXX.' (bad)
>> send_cmd: send_try = 10, recv_try = 10
>>
>> Error reading B value: Device detached? (error 0: could not claim  
>> interface 0: Device or resource busy)
>> Reconnect attempt #1
>> ==================================================
>> = device has been disconnected, try to reconnect =
>> ==================================================
>>
>> Really would appreciate some help on this...
>>
>> Thanks
>> Farrukh
>
> Hi,
>
> What motherboard/chipset are you using?
>
> Justin.