[Nut-upsuser] Kill invertor on Powercom 1000VA

[Arnaud Quette]

2011/7/18 Johan Meiring <jmeiring at pcservices.co.za>

> On 2011/07/13 08:22 PM, johnea wrote:
>
>> On 07/13/2011 09:35 AM, Johan Meiring wrote:
>>
>>> Hi,
>>>
>>> I have the following issue with a Powercom 1000VA ups.
>>>
>>
>>  - If you reconnect mains, the the UPS keeps on "double beeping".
>>>   (Even if it had turned off after the random time).  The only way
>>>   to stop this is to physically turn off the UPS and back on.
>>>
>>
>> I went through a long nut debug process that ultimately led to the
>> realization
>> that my problem was in the UPS firmware.
>>
>> Given your description of needing to power cycle the UPS to recover, it's
>> quite
>> likely that your issue is also a firmware bug in your UPS.
>>
>> Have you contacted the manufacture? Is there a firmware upgrade for your
>> model?
>>
>>
> Hi,
>
> I looked at the manufacturer's site.
> No firmware (or even mention of it).
>
> I checked a difference model - 600VA instead of 1000VA.
> Same symptoms.
>
> I then tried the UPS on a Windows PC with the Windows software.
> Works perfect.
>
> With the Windows Software the UPS also starts "double beeping" when the
> "kill intertor" command is sent.
>
> It then turns off after the set time.  When the power comes back, the UPS
> starts up normally.
>
> As previously mentioned, I am prepared to help debig the protocol if it
> will help at all.
>

to start with, can you send us the following output, after having stopped
running NUT instances :
$ /path/to/usbhid-ups -D -a <devname>

we'll see what is available, and maybe which data is used to shutdown the
unit.
be prepared for testing then...

cheers,
Arnaud
-- 
Linux / Unix Expert R&D - Eaton - http://powerquality.eaton.com
Network UPS Tools (NUT) Project Leader - http://www.networkupstools.org/
Debian Developer - http://www.debian.org
Free Software Developer - http://arnaud.quette.free.fr/
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