[Nut-upsuser] driver error

Steve Boyle steve.boyle at connexity.com
Wed Sep 14 23:53:03 UTC 2011


Hi,

Actually, I just got it working.  I found this thread:
http://comments.gmane.org/gmane.comp.monitoring.nut.user/6546

I downloaded the 2.6.1 source and found the entry I needed to add to 52-nut-usbups.rules.  I also had to add productid = 0003 to the ups.conf file. Seems to be working now.

Are there new features for this the APC SmartUPS G5 that I would benefit from by upgrading to 2.6.x?

Thanks,
Steve Boyle


From: Charles Lepple [mailto:clepple at gmail.com]
Sent: Wednesday, September 14, 2011 4:48 PM
To: Steve Boyle
Cc: nut-upsuser at lists.alioth.debian.org
Subject: Re: [Nut-upsuser] driver error

On Sep 14, 2011, at 6:03 PM, Steve Boyle wrote:


Hi,

I'm trying to install NUT on Ubuntu.  All is good until I try to start the driver, then I get this error:
$ sudo upsdrvctl start
Network UPS Tools - UPS driver controller 2.4.3
Network UPS Tools - Generic HID driver 0.34 (2.4.3)
USB communication driver 0.31
This APC device (051d:0003) is not (or perhaps not yet) supported
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If
this does not fix the problem, try running the driver with the
'-x productid=0003' option. Please report your results to the NUT user's
mailing list <nut-upsuser at lists.alioth.debian.org<mailto:nut-upsuser at lists.alioth.debian.org>>.

No matching HID UPS found
Driver failed to start (exit status=1)


I'm using an APC SmartUPS  1500 VA 120V RM2U, it is connected via USB.  I would appreciate any suggestions from the list.  Looks like apt-get install gave me version 2.4.3, apt also claims this is the latest version.

APC 5G units with that product ID are supported as of NUT 2.6.0, which is available in Ubuntu "natty" and later.

Usually we would encourage you to follow the advice in the error message, and add "-x productid=0003" to the command line of the driver, but judging from the changes necessary to support these units, I think you would have better luck bugging the Ubuntu LTS folks for a backport of the latest version of NUT.
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