[Nut-upsuser] APC SmartUPS 3000VA LCD not connecting

[Zach La Celle]

I upgraded manually to the new Nut, but still receive the same error:
root at www:/etc/nut# /lib/nut/apcsmart -DDDDD -a rack1ups
Network UPS Tools - APC Smart protocol driver 2.03 (2.6.0)
APC command table version 2.1
   0.000000	send_to_all: SETINFO driver.parameter.port "/dev/ttyS0"
   0.000046	debug level is '5'
   0.000607	send_to_all: SETINFO device.type "ups"
   0.000619	send_to_all: SETINFO driver.version "2.6.0"
   0.000626	send_to_all: SETINFO driver.version.internal "2.03"
   0.000633	send_to_all: SETINFO driver.name "apcsmart"
  38.542178	Unable to detect an APC Smart protocol UPS on port /dev/ttyS0
Check the cabling, port name or model name and try again

It's now version 2.6.0, but the apcsmart driver still will not connect.

On the USB side of things, something seems fishy with the APC usb
connection: it's been incrementing the Device ID, up to 124 from 004.

-Zach

On 02/03/2012 02:06 PM, Arnaud Quette wrote:
> 2012/2/3 Zach La Celle <lacelle at roboticresearch.com>:
>> Thank you guys for your responses.
>> - The Nut version I have installed (from the Ubuntu repositories) is
>> 2.4.3-1ubuntu3.1.
>> - The OS is Ubuntu server 10.04 LTS x64 with the 2.6.35-std210-amd64 kernel.
>> - Driver output:
>> root at www:/etc/nut# /lib/nut/apcsmart -DDDDD -a rack1ups
>> Network UPS Tools - APC Smart protocol driver 2.03 (2.4.3)
>> APC command table version 2.1
>>   0.000000     send_to_all: SETINFO driver.parameter.port "/dev/ttyS0"
>>   0.000070     debug level is '5'
>>   0.000712     send_to_all: SETINFO device.type "ups"
>>   0.000725     send_to_all: SETINFO driver.version "2.4.3"
>>   0.000732     send_to_all: SETINFO driver.version.internal "2.03"
>>   0.000739     send_to_all: SETINFO driver.name "apcsmart"
>>  35.029891     Unable to detect an APC Smart protocol UPS on port /dev/ttyS0
>> Check the cabling, port name or model name and try again
>>
>> I'm looking on the NUT website and on Google, but I must be doing something
>> wrong with the USB driver.  Here's the error output:
>>
>> root at www:/etc/nut# /lib/nut/usbhid-ups -a rack1ups
>> Network UPS Tools - Generic HID driver 0.34 (2.4.3)
>> USB communication driver 0.31
>> Can't claim USB device [051d:0003]: could not detach kernel driver from
>> interface 0: Operation not permitted
> 
> ok, it's an APC 5G.
> support has been added in 2.6.0.
> you can try the version in natty, but I don't guarantee binary compat:
> http://packages.ubuntu.com/natty/nut
> 
> cheers,
> Arnaud