[Nut-upsuser] Issues with USB connectivity
Simon Attwell
Simon.Attwell at consultingone.com.au
Wed Nov 28 22:24:03 UTC 2012
Thank you Charles and Arnaud for replying.
Here’s the additional detail requested.
joavma01:/usr/local/ups/bin # lsusb -v -d 051d:0003
Bus 002 Device 002: ID 051d:0003 American Power Conversion UPS
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x051d American Power Conversion
idProduct 0x0003 UPS
bcdDevice 1.06
iManufacturer 1 American Power Conversion
iProduct 2 Smart-UPS 1000 FW:UPS 08.3 / ID=18
iSerial 3 AS1235120308
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 41
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 2mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.00
bCountryCode 33 US
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 515
Warning: incomplete report descriptor
Report Descriptor: (length is 9)
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Item(Main ): (null), data=none
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 20
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 10
Device Status: 0x0002
(Bus Powered)
Remote Wakeup Enabled
joavma01:/usr/local/ups/bin # ./usbhid-ups -DDDDD -u root -a apc1000
Network UPS Tools - Generic HID driver 0.37 (2.6.5)
USB communication driver 0.31
0.000000 send_to_all: SETINFO driver.parameter.port "auto"
0.000028 send_to_all: SETINFO driver.parameter.vendorid "051d"
0.000047 debug level is '5'
0.000414 upsdrv_initups...
1.022258 Checking device (1D6B/0002) (001/001)
1.022346 - VendorID: 1d6b
1.022351 - ProductID: 0002
1.022355 - Manufacturer: Linux 2.6.37.1-1.2-default ehci_hcd
1.022358 - Product: EHCI Host Controller
1.022361 - Serial Number: 0000:02:03.0
1.022364 - Bus: 001
1.022367 Trying to match device
1.022382 Device does not match - skipping
1.022393 Checking device (1D6B/0001) (002/001)
1.022431 - VendorID: 1d6b
1.022435 - ProductID: 0001
1.022438 - Manufacturer: Linux 2.6.37.1-1.2-default uhci_hcd
1.022442 - Product: UHCI Host Controller
1.022445 - Serial Number: 0000:02:02.0
1.022448 - Bus: 002
1.022451 Trying to match device
1.022455 Device does not match - skipping
1.022462 Checking device (051D/0003) (002/002)
1.059268 - VendorID: 051d
1.059277 - ProductID: 0003
1.059281 - Manufacturer: American Power Conversion
1.059284 - Product: Smart-UPS 1000 FW:UPS 08.3 / ID=18
1.059287 - Serial Number: AS1235120308
1.059290 - Bus: 002
1.059293 Trying to match device
1.059305 interrupt pipe disabled (add 'pollonly' flag to 'ups.conf' to get rid of this message)
1.059333 Device matches
1.065694 HID descriptor, method 1: (9 bytes) => 09 21 00 01 21 01 22 03 02
1.065704 i=0, extra[i]=09, extra[i+1]=21
1.065709 HID descriptor, method 2: (9 bytes) => 09 21 00 01 21 01 22 03 02
1.065712 HID descriptor length 515
1.068713 Unable to get Report descriptor: Broken pipe
1.068735 Checking device (0E0F/0002) (002/003)
1.079553 - VendorID: 0e0f
1.079562 - ProductID: 0002
1.079565 - Manufacturer: unknown
1.079568 - Product: VMware Virtual USB Hub
1.079571 - Serial Number: unknown
1.079574 - Bus: 002
1.079577 Trying to match device
1.079582 Device does not match - skipping
1.079592 No appropriate HID device found
1.079599 No matching HID UPS found
Regards
- Simon
From: Arnaud Quette [mailto:aquette.dev at gmail.com]
Sent: Thursday, 29 November 2012 4:10 AM
To: Simon Attwell
Cc: nut-upsuser at lists.alioth.debian.org
Subject: Re: [Nut-upsuser] Issues with USB connectivity
2012/11/28 Charles Lepple <clepple at gmail.com>
On Nov 27, 2012, at 9:43 PM, Simon Attwell wrote:
> 0.026636 Checking device (051D/0003) (002/002)
> 1.037912 - VendorID: 051d
> 1.037931 - ProductID: 0003
Unfortunately, this looks like an APC 5G model. NUT v2.6.5 already has one hack to work around their broken HID implementation (the 'interrupt pipe disabled' message), but I am not sure that we have uncovered all of the quirks yet.
What does 'lsusb -v -d 051d:0003' return?
my guess is that it's a local source install (hint: /usr/local/ups/...) and udev helper file (52-nut-usbups.rules) is not installed.
a validation of this would be to use "-u root" to test for device privileges issues:
# ./usbhid-ups -DDDDD -u root -a apc1000
if it works, then it's actually a udev issue.
otherwise, you indeed uncovered a new potential issue with APC 5G...
cheers,
Arnaud
--
NUT (Network UPS Tools) Project Leader - http://www.networkupstools.org
Debian Developer - http://www.debian.org
Free Software Developer - http://arnaud.quette.fr
More information about the Nut-upsuser
mailing list