[Nut-upsuser] usbbid-ups crashes, wake from sleep
Kris Jordan
nut.kj at sagebrushnetworks.com
Sun Jan 20 23:47:43 UTC 2013
Windows 7 Pro x64
NUT 2.6.5-4
APC RS 1200 (BR1200) and also RS 500 (BR500)
Two PC's which are routinely put to sleep is giving usbhid-ups
headaches. From the Event log...
usbhid-ups - libusb_get_interrupt: libusb0-dll:err [submit_async]
submitting request failed, win error: The system cannot find the file
specified.
Above is at the time of system sleep. The rest below happens when the
system is woke back up. I collected the files in the programdata WER folder.
It takes restarting the NUT service twice; upsd is 'unable to stop' on
the first try.
upsd - Data for UPS [ups] is stale - check driver.
---
upsmon - Poll UPS [ups at localhost] failed - Write error: Unknown error.
---
Faulting application name: usbhid-ups.exe, version: 0.0.0.0, time stamp:
0x50ae4032
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp:
0x4eeaf722
Exception code: 0xc0000005
Fault offset: 0x000101d5
Faulting process id: 0x32c
Faulting application start time: 0x01cdf4473bcae202
Faulting application path: C:\Program Files (x86)\NUT\bin\usbhid-ups.exe
Faulting module path: C:\Windows\syswow64\msvcrt.dll
Report Id: 81638a30-60cb-11e2-90d9-001fd0a249ba
---
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: usbhid-ups.exe
P2: 0.0.0.0
P3: 50ae4032
P4: msvcrt.dll
P5: 7.0.7601.17744
P6: 4eeaf722
P7: c0000005
P8: 000101d5
P9:
P10:
Attached files:
C:\Windows\Temp\WERC718.tmp.appcompat.txt
C:\Windows\Temp\WERCC47.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERCCC5.tmp.hdmp
C:\Windows\Temp\WERCE4C.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_usbhid-ups.exe_a7c32d8e6d503378bf6dadb5b28e547f78d77d1c_cab_10a8ce78
Analysis symbol:
Rechecking for solution: 0
Report Id: 81638a30-60cb-11e2-90d9-001fd0a249ba
Report Status: 6
---
upsd - User upsmon at 127.0.0.1 logged into UPS [ups].
---
upsmon - Poll UPS [ups at localhost] failed - Data stale.
---
upsd - Send ping to UPS [ups] failed: No error [The pipe is being closed. ].
---
upsmon - Poll UPS [ups at localhost] failed - Data stale.
(EVERY 5 seconds from then on!)
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