[Nut-upsuser] Eaton Nova AVR repeated USBDEVFS_CONTROL failed cmd usbhid-ups

[Adam Pribyl]

On Thu, 3 Apr 2014, Charles Lepple wrote:

> On Apr 3, 2014, at 3:40 PM, Adam Pribyl wrote:
>
>> I have nut 2.6.4-2.3+deb7u1 on debian 7 32bit, with UPS Eaton Nova AVR 1250 connected via USB.
>
> Which kernel version?

This is a "stock" 3.2.0-4-686-pae but was the same on 2.6.18 from debian 6 
squeeze.

>> It happens several times a day that I get a message about
>>
>> Apr  3 16:41:49 kernel: [422581.049671] usb 5-1: usbfs: USBDEVFS_CONTROL failed cmd usbhid-ups rqt 161 rq 1 len 4 ret -110
>> Apr  3 16:41:54 kernel: [422586.041057] usb 5-1: usbfs: USBDEVFS_CONTROL failed cmd usbhid-ups rqt 161 rq 1 len 3 ret -110
>
> Error -110 is indeed a timeout, but it is not directly coupled to pollinterval.
>
> NUT 2.7.1 increases most of the USB timeouts from 4000 to 5000 ms, but 
> if this error is after the driver initialization has completed, then the 
> increased timeout is not as likely to help.
>
>> Apr  3 16:41:54 kernel: [422586.331313] hub 5-0:1.0: port 1 disabled by hub (EMI?), re-enabling...
>> Apr  3 16:41:54 kernel: [422586.331377] usb 5-1: USB disconnect, device number 3
>> Apr  3 16:41:54 kernel: [422586.515007] hub 5-0:1.0: unable to enumerate USB device on port 1
>
> This problem is between your USB hardware and your kernel. (The previous error may be related.)
>
> Without knowing your USB host controller, I'd say it might be a USB

Bus 005 Device 005: ID 0463:ffff MGE UPS Systems UPS

00:1a.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI 
Controller #4
00:1a.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI 
Controller #5
00:1a.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI 
Controller #2
00:1d.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI 
Controller #1
00:1d.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI 
Controller #2
00:1d.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI 
Controller #3
00:1d.3 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI 
Controller #6
00:1d.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI 
Controller #1

ls  -la /sys/bus/pci/devices/0000:00:1d.0/usb5/ | grep 5-0
drwxr-xr-x 4 root root     0 Mar 29 18:08 5-0:1.0

> cable or port issue. Try another USB cable (preferably shorter), and
> also try a different port. If that doesn't fix it, you probably want to

OK, you are right, I'll try that.

> check with the linux-usb list to see if there is a known issue with your 
> kernel version.

Understood.

> There really isn't much that NUT can do there, besides recover 
> gracefully. The reconnection logic should be in usbhid-ups.

Thanks

> -- 
> Charles Lepple
> clepple at gmail

Adam Pribyl