[Nut-upsuser] Masterguard UPS A3000
Adam Goryachev
mailinglists at websitemanagers.com.au
Tue May 27 03:42:53 UTC 2014
Hi,
I'm trying to talk to an old Masterguard UPS A3000 so I can determine
current load and status etc, to determine the best replacement options.
After a fair amount of google fu, and attempting different things, this
is where I have ended up.
First, environment:
OS: Linux (Debian Stable)
NUT Version: 2.7.2-1 (Debian unstable package)
UPS details (on the rear lable):
Manufacturer: Masterguard GmbH 11-04 (assuming this means manufactured
in November 2004)
UPS Type: UPS A3000
Rated Power: 3000VA/2100W
Extra Battery:
Chloride Power Protection
Model: BP ACTIVE 3000
Product Code: 570227.101 B
Manufacturer: Masterguard GmbH 07-05 (assuming this means manufactured
July 2005)
UPS Type: BP A3000
/lib/nut/usbhid-ups -DDDD -a upsA -x vendorid=06da -x productid=0002
Network UPS Tools - Generic HID driver 0.38 (2.7.2)
USB communication driver 0.32
0.000000 debug level is '4'
0.000421 upsdrv_initups...
0.327536 Checking device (2109/0700) (010/002)
0.327652 - VendorID: 2109
0.327677 - ProductID: 0700
0.327689 - Manufacturer: unknown
0.327701 - Product: unknown
0.327719 - Serial Number: unknown
0.327730 - Bus: 010
0.327742 Trying to match device
0.327764 Device does not match - skipping
0.327784 Checking device (1D6B/0003) (010/001)
0.327809 - VendorID: 1d6b
0.327834 - ProductID: 0003
0.327852 - Manufacturer: unknown
0.327865 - Product: unknown
0.327877 - Serial Number: unknown
0.327889 - Bus: 010
0.327903 Trying to match device
0.327916 Device does not match - skipping
0.327934 Checking device (06DA/0002) (003/004)
0.348101 - VendorID: 06da
0.348161 - ProductID: 0002
0.348181 - Manufacturer: Phoenixtec Power
0.348206 - Product: USB Cable (V2.00)
0.348231 - Serial Number: unknown
0.348243 - Bus: 003
0.348255 Trying to match device
0.348300 Device matches
0.355100 HID descriptor, method 1: (9 bytes) => 09 21 00 01 21 01
22 51 00
0.355190 i=0, extra[i]=09, extra[i+1]=21
0.355223 HID descriptor, method 2: (9 bytes) => 09 21 00 01 21 01
22 51 00
0.355243 HID descriptor length 81
0.368093 Report Descriptor size = 81
0.368193 Report Descriptor: (81 bytes) => 05 8c 09 01 a1 01 85 01
09 03 15 00 25 01
0.368223 75 08 95 01 b1 82 85 02 09 02 15 00 25 01 75 01 81 82
75 07 81 83 85 02 09
0.368249 02 75 01 b1 82 75 07 b1 83 85 03 09 04 15 00 26 ff 00
75 08 81 82 85 03 09
0.368266 04 b1 82 85 04 09 05 15 00 26 ff 00 75 08 b1 82 c0
0.368311 Using subdriver: Liebert HID 0.3
0.368328 Entering libusb_get_report
0.371093 Report[get]: (2 bytes) => 01 00
0.371186 Path: 008c0001.008c0003, Type: Feature, ReportID: 0x01,
Offset: 0, Size: 8, Value: 0
0.371206 Entering libusb_get_report
0.374094 Report[get]: (2 bytes) => 02 00
0.374189 Path: 008c0001.008c0002, Type: Input, ReportID: 0x02,
Offset: 0, Size: 1, Value: 0
0.374219 Report[buf]: (2 bytes) => 02 00
0.374243 Path: 008c0001.008c0002, Type: Feature, ReportID: 0x02,
Offset: 0, Size: 1, Value: 0
0.374261 Entering libusb_get_report
0.377094 Report[get]: (2 bytes) => 03 00
0.377189 Path: 008c0001.008c0004, Type: Input, ReportID: 0x03,
Offset: 0, Size: 8, Value: 0
0.377220 Report[buf]: (2 bytes) => 03 00
0.377243 Path: 008c0001.008c0004, Type: Feature, ReportID: 0x03,
Offset: 0, Size: 8, Value: 0
0.377257 Entering libusb_get_report
0.380099 Report[get]: (2 bytes) => 04 00
0.380191 Path: 008c0001.008c0005, Type: Feature, ReportID: 0x04,
Offset: 0, Size: 8, Value: 0
0.380234 Report descriptor retrieved (Reportlen = 81)
0.380257 Found HID device
0.380273 Detected a UPS: Phoenixtec Power/USB Cable (V2.00)
0.380292 string_to_path: depth = 3
0.380312 string_to_path: depth = 3
0.380331 string_to_path: depth = 3
0.380351 string_to_path: depth = 3
0.380366 string_to_path: depth = 3
0.380385 string_to_path: depth = 3
0.380400 string_to_path: depth = 4
0.380430 string_to_path: depth = 4
0.380450 string_to_path: depth = 4
0.380466 string_to_path: depth = 4
0.380482 string_to_path: depth = 4
0.380497 string_to_path: depth = 4
0.380512 find_nut_info: unknown info type: load.off.delay
0.380526 find_nut_info: unknown info type: load.on.delay
0.380540 find_nut_info: unknown info type: load.off.delay
0.380561 upsdrv_initinfo...
0.380578 upsdrv_updateinfo...
0.632013 libusb_get_interrupt: Connection timed out
0.632074 Got 0 HID objects...
0.632102 Quick update...
0.632169 dstate_init: sock /var/run/nut/usbhid-ups-upsA open on fd 5
0.632198 upsdrv_updateinfo...
0.882976 libusb_get_interrupt: Connection timed out
0.883065 Got 0 HID objects...
0.883094 Quick update...
2.634017 upsdrv_updateinfo...
2.885664 libusb_get_interrupt: Connection timed out
2.885684 Got 0 HID objects...
2.885693 Quick update...
4.635801 upsdrv_updateinfo...
4.887353 libusb_get_interrupt: Connection timed out
4.887372 Got 0 HID objects...
4.887381 Quick update...
Same every 2 seconds until...
32.660814 upsdrv_updateinfo...
32.912022 libusb_get_interrupt: Connection timed out
32.912041 Got 0 HID objects...
32.912051 Full update...
34.662519 upsdrv_updateinfo...
34.913720 libusb_get_interrupt: Connection timed out
34.913741 Got 0 HID objects...
34.913751 Quick update...
Same every 2 seconds until the next full update every 30 secs
64.938109 Full update...
66.688885 upsdrv_updateinfo...
66.939770 libusb_get_interrupt: Connection timed out
66.939791 Got 0 HID objects...
66.939801 Quick update...
68.690645 upsdrv_updateinfo...
68.942461 libusb_get_interrupt: Connection timed out
68.942482 Got 0 HID objects...
68.942492 Quick update...
egrep -v ^\#\|^$ /etc/nut/ups.conf
maxretry = 3
[upsA]
driver = usbhid-ups
port = auto
Can anyone provide a suggestion on how I can get some more information
from this UPS?
PS, front panel indicators show:
Green LED at the bottom (looks like Grid Power)
Vertical bar of 5 LED's, all 5 flashing green (all together) probably
indicating the battery is fully charged, but has an error
Orange LED (probably indicating battery error
Vertical bar of 6 LED's, bottom LED is green, the rest are off. Probably
indicates load.
This part of the question is more related to general UPS best
practice/advice, I would really appreciate the advice of more
experienced people.
Currently, I have two of these UPS's each with one additional battery,
each powering one rack of equipment coming from 2 x 15A circuits. If all
equipment in rack A fails, then services can continue (with some manual
intervention). If all equipment in rack B fails, then no service is
available (since the switch is in Rack B, and adding a redundant switch
is outside the scope for now).
I am looking to replace with either:
A) 1 x APC Smart UPS RT 3000VA SURTD3000XLI with three extra batteries
(Cost is $X)
B) 1 x APC Smart UPS RT 6000VA SURT6000XLI with two extra batteries
(Cost is $X + 6%)
C) 2 x APC Smart UPS RT 3000VA SURTD3000XLI each with one extra battery
(Cost is $X + 17%)
I have the following thoughts in mind:
1) Even with two units, there is a 50% chance of continued service, and
with investment in additional hardware, then this could be 100%
2) With two units, there will be an unbalanced power draw, so one UPS
will fail first, therefore total power supply before some equipment
fails will be less than it needs to be.
3) The advantage of 2 x UPS is if the UPS itself fails, and doesn't
passthrough power even without any filtering/etc, then one rack will
still survive. Same goes for one power circuit failure. However, chance
of UPS failure should be very low, and if one circuit fails, then likely
both will fail at the same time, since both come from the same powerline.
4) Taking cost into consideration, and current load requirements, I'm
guessing that option A would provide a longer time on battery than any
other solution? Considering that each of the current 3kVA UPS are each
running at 1/6 load (ie, 16%, or 33% if both racks on the same 3kVA UPS)
Which would you suggest as the best option? Other brands/models/etc? Any
other advice?
Thank you for your time and any advice.
Regards,
Adam
--
Adam Goryachev Website Managers www.websitemanagers.com.au
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