[Nut-upsuser] mge-shut driver fails almost after every reboot
Panagiotis Kritikakos
panagiotis.kritikakos at nikitec.gr
Wed Apr 1 14:28:22 UTC 2015
Hello all,
OS name: FreeNAS 9.3
NUT version: 2.7.2
NUT installed method: Bundled with FreenNAS 9.3
Device: EATON 5SC 1000
(http://powerquality.eaton.com/Products-services/Backup-Power-UPS/5SC.aspx?cx=5&wtredirect=www.eaton.com/5SC&GUID=B81251A4-F34E-4373-94B3-B4FB3D0CBCA8)
Problem description:
This was originally reported as bug to FreeNAS
(https://bugs.freenas.org/issues/8049#change-41087) and was asked to
post this upstream, so here it goes.
The issue with the driver has been seen in FreeNAS 9.3-STABLE. While the
serial connection with the UPS (Eaton 5 5SC Serial with mge-shut driver)
is working initially, almost after every reboot, the driver is failing
with the message "UPS failed - Driver not connected". This was not the
case with FreeNAS 9.2 and NUT 2.7.1.
Additional information:
~# /usr/local/libexec/nut/mge-shut -DD -a ups-filesrv01
Network UPS Tools - Generic HID driver 0.38 (2.7.2)
SHUT communication driver 0.84
Warning: This is an experimental driver.
Some features may not function correctly.
0.000000 debug level is '2'
0.000901 upsdrv_initups...
0.000911 libshut_open: using port /dev/cuau0
0.001034 entering shut_synchronise()
0.037281 Communication with UPS established
0.037289 entering shut_get_descriptor(n 01, 18)
0.120208 shut_wait_ack(): ACK received
0.371873 shut_wait_ack(): ACK received
9.504230 shut_wait_ack(): Nothing received
9.589858 shut_wait_ack(): ACK received
9.742965 shut_wait_ack(): Nothing received
9.867744 shut_wait_ack(): ACK received
9.971912 - VendorID: 0463
9.971919 - ProductID: ffff
9.971923 - Manufacturer: Eaton
9.971926 - Product: unknown
9.971929 - Serial Number: unknown
9.971932 - Bus: serial
9.971935 Device matches
9.971939 entering shut_get_descriptor(n 21, 9)
13.027594 shut_wait_ack(): Nothing received
16.028593 shut_wait_ack(): Nothing received
16.055659 shut_wait_ack(): Nothing received
16.055670 Max tries reached while waiting for ACK, still getting
errors
16.055674 entering shut_synchronise()
16.197941 Unable to get HID descriptor ()
16.197949 No matching HID UPS found
Thank you in advance!
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