[Nut-upsuser] Problem to connect to APC SC1500

Michael Apelt Apelt at berky.de
Thu Nov 29 11:18:10 GMT 2018


Hello,

I am not able to get NUT working with a APC SC1500.

The ups has only a serial port and came with a 940-0272a serial to usb cable. The cable has a fake Prolific chip in it, so only works by downgrading the driver to version 3.2. I tested a 940-0024C cable without success as well.
The ups works with powerchute and apcupsd with the 940-0272a cable. Have not tested it with the other one.

OS: Windows Server 2012 R2
NUT-Version: Windows-v2.6.5-6
UPS: APC SC 1500VA
Driver: apcsmart

upsdrvctl.exe start outputs this errors:
----------------------------------------------------------------------------------------------------------------
Network UPS Tools - APC Smart protocol driver 3.1 (Windows-v2.6.5-5-7-g72f380c)
APC command table version 3.1
w32_serial_open (COM4)
setting initial state on COM4
000000A8 = w32_serial_open (COM4)
Warning: no locking method is available: No error [Der Vorgang wurde erfolgreich beendet. ]
vmin_ 0, vtime_ 0
action 0
vtime 0, vmin 1

ReadTotalTimeoutConstant -2, ReadIntervalTimeout -1, ReadTotalTimeoutMultiplier -1
vmin_ 1, vtime_ 0
action 0
vtime 0, vmin -1

ReadTotalTimeoutConstant -2, ReadIntervalTimeout -1, ReadTotalTimeoutMultiplier -1
vmin_ -1, vtime_ 0
COM4: device reports different attributes than requested
Communications with UPS lost: serial port read error: 1381(smartmode): Input/output error
Communications with UPS lost: serial port read error: 1392(smartmode): Input/output error
Communications with UPS lost: serial port read error: 1381(smartmode): Input/output error
Communications with UPS lost: serial port read error: 1392(smartmode): Input/output error
Communications with UPS lost: serial port read error: 1381(smartmode): Input/output error
Communications with UPS lost: serial port read error: 1392(smartmode): Input/output error
Communications with UPS lost: serial port read error: 1381(smartmode): Input/output error
Communications with UPS lost: serial port read error: 1392(smartmode): Input/output error
Communications with UPS lost: serial port read error: 1381(smartmode): Input/output error
Warning: excessive comm failures, limiting error reporting
Communications with UPS lost: serial port read error: 1392(smartmode): Input/output error
unable to detect an APC Smart protocol UPS on port COM4
check the cabling, port name or model name and try again
Network UPS Tools - UPS driver controller Windows-v2.6.5-5-7-g72f380c
Driver failed to start (exit status=1)
----------------------------------------------------------------------------------------------------------------

I thought about using apcupsd-ups driver, but that one is not included in the Windows installation of NUT.

What am I missing here?





Freundliche Gr??e / Kind regards 

Michael Apelt, IT-Manager, 
Berky GmbH
Tel.: +49 5932 7254 10 
E-Mail: Apelt at berky.de | Website: www.berky.de
Wacholderweg 27 | 49733 Haren (Ems) | Germany

Ust.-IdNr.: DE 117327794 | Steuernummer: 61/200/20636 
Osnabr?ck HRB 212862 | Gesch?ftsf?hrer: Frank Suelmann, Felix Knoll 



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