[Nut-upsuser] UPS not recognized

Mon Nov 4 11:24:04 GMT 2019

 Hello,
No ttyUSB* device under /dev however the new driver has detected the UPS, the nut services are able to start, just "upsc -l ups" sais unknown error and doesn't return any information. Could be due to the driver unable to detect number of battery packs as reported by the nut-driver.service startup? How can I fix that?
root at omv:~# systemctl status nut-driver.service● nut-driver.service - Network UPS Tools - power device driver controller   Loaded: loaded (/lib/systemd/system/nut-driver.service; static; vendor preset: enabled)   Active: active (running) since Sun 2019-11-03 12:41:51 EET; 10min ago Main PID: 3569 (nutdrv_qx)    Tasks: 1 (limit: 9830)   CGroup: /system.slice/nut-driver.service           └─3569 /lib/nut/nutdrv_qx -a ups
Nov 03 12:41:49 omv systemd[1]: Starting Network UPS Tools - power device driver controller...Nov 03 12:41:50 omv upsdrvctl[3561]: Using protocol: Voltronic-QS-Hex 0.10Nov 03 12:41:51 omv upsdrvctl[3561]: Can't autodetect number of battery packs [-1/27.29]Nov 03 12:41:51 omv upsdrvctl[3561]: Battery runtime will not be calculated (runtimecal not set)Nov 03 12:41:51 omv upsdrvctl[3561]: Network UPS Tools - UPS driver controller 2.7.4Nov 03 12:41:51 omv systemd[1]: Started Network UPS Tools - power device driver controller.Nov 03 12:41:51 omv nutdrv_qx[3569]: Startup successful============================
root at omv:~# systemctl status nut-monitor.service● nut-monitor.service - Network UPS Tools - power device monitor and shutdown controller   Loaded: loaded (/lib/systemd/system/nut-monitor.service; enabled; vendor preset: enabled)   Active: active (running) since Sun 2019-11-03 12:41:53 EET; 11min ago Main PID: 3602 (upsmon)    Tasks: 2 (limit: 9830)   CGroup: /system.slice/nut-monitor.service           ├─3601 /lib/nut/upsmon           └─3602 /lib/nut/upsmon
Nov 03 12:41:53 omv upsmon[3600]: fopen /var/run/nut/upsmon.pid: No such file or directoryNov 03 12:41:53 omv upsmon[3600]: UPS: ups at localhost (master) (power value 1)Nov 03 12:41:53 omv upsmon[3600]: Using power down flag file /etc/killpowerNov 03 12:41:53 omv upsmon[3601]: Startup successfulNov 03 12:41:53 omv upsmon[3602]: Init SSL without certificate databaseNov 03 12:41:53 omv systemd[1]: nut-monitor.service: Supervising process 3602 which is not our child. We'll most likely not notice when it exits.Nov 03 12:41:53 omv systemd[1]: Started Network UPS Tools - power device monitor and shutdown controller.Nov 03 12:41:53 omv systemd[1]: nut-monitor.service: Supervising process 3602 which is not our child. We'll most likely not notice when it exits.Nov 03 12:41:53 omv systemd[1]: nut-monitor.service: Supervising process 3602 which is not our child. We'll most likely not notice when it exits.Nov 03 12:41:53 omv systemd[1]: nut-monitor.service: Supervising process 3602 which is not our child. We'll most likely not notice when it exits.==========================
root at omv:~# systemctl status nut-server.service● nut-server.service - Network UPS Tools - power devices information server   Loaded: loaded (/lib/systemd/system/nut-server.service; enabled; vendor preset: enabled)   Active: active (running) since Sun 2019-11-03 12:41:51 EET; 13min ago Main PID: 3571 (upsd)    Tasks: 1 (limit: 9830)   CGroup: /system.slice/nut-server.service           └─3571 /lib/nut/upsd
Nov 03 12:41:51 omv systemd[1]: Starting Network UPS Tools - power devices information server...Nov 03 12:41:51 omv upsd[3570]: fopen /var/run/nut/upsd.pid: No such file or directoryNov 03 12:41:51 omv upsd[3570]: listening on 0.0.0.0 port 3493Nov 03 12:41:51 omv upsd[3570]: listening on 0.0.0.0 port 3493Nov 03 12:41:51 omv upsd[3570]: Connected to UPS [ups]: nutdrv_qx-upsNov 03 12:41:51 omv systemd[1]: Started Network UPS Tools - power devices information server.Nov 03 12:41:51 omv upsd[3571]: Startup successfulNov 03 12:41:53 omv upsd[3571]: User ups at 10.0.3.4 logged into UPS [ups]Nov 03 12:41:53 omv upsd[3571]: User monmaster at 127.0.0.1 logged into UPS [ups]Nov 03 12:41:54 omv upsd[3571]: User ups at 10.0.3.5 logged into UPS [ups]============================
root at omv:~# upscmd -l upsInstant commands supported on UPS [ups]:
beeper.toggle - Toggle the UPS beeperload.off - Turn off the load immediatelyload.on - Turn on the load immediatelyshutdown.return - Turn off the load and return when power is backshutdown.stayoff - Turn off the load and remain offshutdown.stop - Stop a shutdown in progress==========================
root at omv:~# upsc -l upsError: Unknown error==========================
USB cable disconnect and reconnect:
Nov 04 13:09:09 omv kernel: usb 1-1.6: USB disconnect, device number 8Nov 04 13:09:17 omv kernel: usb 1-1.6: new low-speed USB device number 9 using ehci-pciNov 04 13:09:17 omv kernel: usb 1-1.6: New USB device found, idVendor=0665, idProduct=5161, bcdDevice= 0.02Nov 04 13:09:17 omv kernel: usb 1-1.6: New USB device strings: Mfr=1, Product=2, SerialNumber=0Nov 04 13:09:17 omv kernel: usb 1-1.6: Product: USB to SerialNov 04 13:09:17 omv kernel: usb 1-1.6: Manufacturer: INNO TECHNov 04 13:09:17 omv kernel: hid-generic 0003:0665:5161.0006: hiddev0,hidraw0: USB HID v1.00 Device [INNO TECH USB to Serial] on usb-0000:00:1a.0-1.6/input0===========================

Thank you.Dragos

    On Sunday, November 3, 2019, 01:09:54 AM GMT+2, Charles Lepple <clepple at gmail.com> wrote:  

 On Sep 27, 2019, at 9:19 AM, Dragos Leahu wrote:
> 
> Hello,
> 
> Replaced UPS Kstar Micropower Micro 1200 (managed via blazer_usb) with https://www.njoy.ro/UPS/horus-plus-2000. The latter doesn't seem to be supported.
> 
> 1. I tried blazer_usb and usbhid-ups. Any other suggestions? 

blazer_usb is no longer maintained - try nutdrv_qx instead. You may need some additional flags: https://networkupstools.org/docs/man/nutdrv_qx.html

> root at omv:~# lsusb
> 
> Bus 001 Device 005: ID 0665:5161 Cypress Semiconductor USB to Serial

Does this device show up as a USB serial port in /dev? (e.g. /dev/ttyUSB0) You can sometimes see evidence of this in dmesg/journalctl when you plug in the USB cable (useful if the /dev name is different)  
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