[Nut-upsuser] [EXTERNAL] Re: UPS Losing Connection

[Kirk Bocek]

On 9/24/2020 10:58 AM, David Zomaya wrote:
>> So I rebooted the host no luck. Then I tried power cycling the UPS. Wow
>> still not there. Something is really wrong.
>>
>> Cycling through the display on the UPS doesn't seem to show any errors.
> Low-hanging fruit question you probably already ruled out: is the USB cable good?
> Beyond that,  if USB communication on the UPS is completely dead, I'd say definitely contact support. If an RMA is needed, they can help (assuming you are US/Canada based, if not they can direct you to the right place).
>
Found a spare USB-B to A cable. No luck. No connection at all from the host.

Damn it. I guess it's time to call Tripplite.