[Nut-upsuser] SU5000RT3UPM support?

[David Zomaya]

>> Oh, interesting! It should be straight thru? This UPS came with a null modem cable!

That is interesting. Was it ordered new/came out of a Tripp Lite box?
Looking at the bill of materials for the last SKU of the SU5000RT3UPM (PS7370), it shipped with a straight through cable (our part number 730866 but I don't know if that was labeled on the cable... I think so).

Even the older SKUs should be the same I believe, but if you want to double check what SKU you have, the SKU is part of the serial number. See this link to decode:
https://www.tripplite.com/support/identify-products

>> I’ll try a straight through.

Agreed that is worth a shot! Let us know.



Thank you,
David Zomaya
Tripp Lite










________________________________
 This message is for the addressee's use only. It may contain confidential information. If you receive this message in error, please delete it and notify the sender. Tripp Lite disclaims all warranties and liabilities, and assumes no responsibility for viruses which may infect an email sent to you from Tripp Lite and which damage your electronic systems or information. It is your responsibility to maintain virus detection systems to prevent damage to your electronic systems and information.