[Nut-upsuser] Question on EATON UPS
Jim Klimov
jimklimov+nut at gmail.com
Fri Mar 24 22:23:33 GMT 2023
Sounds like some other program is holding the port. Have you stopped other
NUT drivers for the device (e.g. via auto-resuscitating services) before
starting this one? Does udev, ugen or similar facility have the
configuration to hand off this device to NUT run-time user? (BTW, if you
are now testing a custom build - was it configured to use same accounts as
pre-packaged variant)?
On Fri, Mar 24, 2023, 18:46 Laurent Taieb <laurenttaieb at free.fr> wrote:
> Hi Jim,
>
> I have 2 drivers which have launched well connecting 2 APC UPS (both with
> usbhid-ups)
>
> They have both bus & serial set.
>
> The Eaton is the third one. I have removed serial and bus from the
> configuration.
>
>
>
> driver : usbhid-ups
>
> port = auto
>
> vendorid = 0463
>
> productid = ffff
>
> pollonly
>
>
>
> I have highlighted the errors while launching the driver:
>
>
>
> 0.039057 [D2] Checking device 4 of 10 (214B/7250)
>
> 0.039099 [D1] Failed to open device (214B/7250), skipping:
> Access denied (insufficient permissions)
>
> 0.039109 [D2] Checking device 5 of 10 (0463/FFFF)
>
> 0.956144 [D1] nut_libusb_open get iManufacturer failed,
> retrying...
>
> 0.956518 [D1] nut_libusb_open get iManufacturer failed,
> retrying...
>
> 0.956836 [D1] nut_libusb_open get iManufacturer failed,
> retrying...
>
> 0.957291 [D1] nut_libusb_open get iProduct failed, retrying...
>
> 0.957708 [D1] nut_libusb_open get iProduct failed, retrying...
>
> 0.958098 [D1] nut_libusb_open get iProduct failed, retrying...
>
> 0.958135 [D2] - VendorID: 0463
>
> 0.958184 [D2] - ProductID: ffff
>
> 0.958207 [D2] - Manufacturer: unknown
>
> 0.958254 [D2] - Product: unknown
>
> 0.958274 [D2] - Serial Number: unknown
>
> 0.958297 [D2] - Bus: 002
>
> 0.958372 [D2] - Device: unknown
>
> 0.958391 [D2] - Device release number: 0001
>
> 0.958432 [D2] Trying to match device
>
> 0.958475 [D2] match_function_subdriver (non-SHUT mode):
> matching a device...
>
> 0.958505 [D3] match_function_regex: matching a device...
>
> 0.958605 [D2] Device matches
>
> 0.958636 [D2] Reading first configuration descriptor
>
> 0.958682 [D3] libusb_kernel_driver_active() returned 1 (driver
> active)
>
> 0.958715 [D2] successfully set kernel driver auto-detach flag
>
> 0.961730 [D2] Claimed interface 0 successfully
>
> 0.961788 [D3] nut_usb_set_altinterface: skipped
> libusb_set_interface_alt_setting(udev, 0, 0)
>
> 0.962067 [D2] Unable to get HID descriptor (Pipe error)
>
> 0.962127 [D3] HID descriptor length (method 1) -1
>
> 0.962169 [D3] HID descriptor, method 2: (9 bytes) => 09 21 10
> 01 21 01 22 e1 01
>
> 0.962201 [D3] HID descriptor length (method 2) 481
>
> 0.962309 [D2] HID descriptor length 481
>
> 0.962697 [D2] Unable to get Report descriptor: Resource
> temporarily unavailable
>
> …
>
> 0.963687 [D2] libusb1: No appropriate HID device found
>
> 0.963784 libusb1: Could not open any HID devices: insufficient
> permissions on everything
>
> 0.963810 No matching HID UPS found
>
>
>
>
>
> Thanks for your help.
>
> Laurent
>
>
>
>
>
> *De : *Jim Klimov <jimklimov+nut at gmail.com>
> *Date : *jeudi 23 mars 2023 à 22:44
> *À : *"laurenttaieb at free.fr" <laurenttaieb at free.fr>
> *Cc : *nut-upsuser Mailing List <nut-upsuser at lists.alioth.debian.org>
> *Objet : *Re: [Nut-upsuser] Question on EATON UPS
>
>
>
> The "unknown" fields mean the driver did not get that piece of information
> from libusb. In case of Manufacturer/Product which are unknown in the later
> post, but known in the first, I suppose you had another driver running, or
> the kernel still owned it (udev misbehavior, not handing it off after
> reconnections, etc.) and so exclusive access was not given to the new
> (currently reporting) process.
>
>
>
> The "Device" matching specifically had a problem fixed in the master
> branch a few months ago. You can try to comment it away from your ups.conf
> for a quick workaround, and match by remaining fields (assuming their
> values are correct).
>
>
>
> Hope this helps,
>
> Jim Klimov
>
>
>
> On Thu, Mar 9, 2023 at 7:51 PM Laurent Taieb via Nut-upsuser <
> nut-upsuser at alioth-lists.debian.net> wrote:
>
> Thanks Larry,
>
> I tried.
>
> Got the following traces and the driver doesn’t start.
>
>
>
> 1.036797 [D2] - VendorID: 0463
>
> 1.036812 [D2] - ProductID: ffff
>
> 1.036826 [D2] - Manufacturer: unknown
>
> 1.036840 [D2] - Product: unknown
>
> 1.036872 [D2] - Serial Number: unknown
>
> 1.036912 [D2] - Bus: 002
>
> 1.036942 [D2] - Device: unknown
>
> 1.036965 [D2] - Device release number: 0001
>
> 1.036980 [D2] Trying to match device
>
> 1.037008 [D2] match_function_subdriver (non-SHUT mode): matching a
> device...
>
> 1.037044 [D3] match_function_regex: matching a device...
>
> 1.037102 [D2] Device matches
>
> 1.037131 [D2] Reading first configuration descriptor
>
> 1.037187 [D3] libusb_kernel_driver_active() returned 1 (driver
> active)
>
> 1.037220 [D2] successfully set kernel driver auto-detach flag
>
> 1.040994 [D2] Claimed interface 0 successfully
>
> 1.041063 [D3] nut_usb_set_altinterface: skipped
> libusb_set_interface_alt_setting(udev, 0, 0)
>
> 1.041438 [D2] Unable to get HID descriptor (Pipe error)
>
> 1.041480 [D3] HID descriptor length (method 1) -1
>
> 1.041530 [D3] HID descriptor, method 2: (9 bytes) => 09 21 10 01
> 21 01 22 e1 01
>
> 1.041566 [D3] HID descriptor length (method 2) 481
>
> 1.041605 [D2] HID descriptor length 481
>
> 1.041926 [D2] Unable to get Report descriptor: Resource
> temporarily unavailable
>
>
>
> Any idea ?
>
>
>
> Thanks
>
> Laurent
>
>
>
> *De : *Nut-upsuser <nut-upsuser-bounces+laurenttaieb=
> free.fr at alioth-lists.debian.net> au nom de Larry Fahnoe via Nut-upsuser <
> nut-upsuser at alioth-lists.debian.net>
> *Répondre à : *Larry Fahnoe <fahnoe at fahnoetech.com>
> *Date : *jeudi 9 mars 2023 à 18:59
> *À : *nut-upsuser Mailing List <nut-upsuser at lists.alioth.debian.org>
> *Objet : *Re: [Nut-upsuser] Question on EATON UPS
>
>
>
> On Thursday, March 9th, 2023 at 8:34 AM, Dan Langille via Nut-upsuser <
> nut-upsuser at alioth-lists.debian.net> wrote:
>
>
>
> The UPS has been defined in ups.conf as:
>
> [myups3]
>
> driver : usbhid-ups
>
> port = auto
>
> vendorid = 0463
>
> productid = ffff
>
> desc = "5S"
>
> bus = 002
>
> device = 014
>
> pollonly
>
> I have only:
>
> [ups02]
> driver=usbhid-ups
> port=auto
>
> serial = [redacted]
>
>
>
> I have an Eaton 5P750 connected via USB and agree, a less specific entry
> in ups.conf works fine for me:
>
>
>
> [ups]
>
> driver = usbhid-ups
>
> port = auto
>
> vendorid = 0463
>
>
>
> --Larry
>
>
>
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