[Nut-upsuser] NUT help request

[Giacomo Tognetti]

Hi guys
I just struggling to configure my EPYC Neon UPS (it appears like Cyber Power System, Inc. PR1500LCDRT2U UPS) using NUT on my Home Assistant server.
I installed official NUT from HACS add-ons and I placed a very easy config:
users:
  - username: nutty
    password: xxxxxxxxxxxx
    instcmds:
      - all
    actions: []
devices:
  - name: neon
    driver: usbhid-ups
    port: auto
    config: []
mode: netserver
shutdown_host: false
list_usb_devices: true
But it doesn’t work, even if UPS is actually listed, as you can see from the complete log.

s6-rc: info: service s6rc-oneshot-runner: starting
s6-rc: info: service s6rc-oneshot-runner successfully started
s6-rc: info: service base-addon-banner: starting

-----------------------------------------------------------
 Add-on: Network UPS Tools
 Manage battery backup (UPS) devices
-----------------------------------------------------------
 Add-on version: 0.13.0
 You are running the latest version of this add-on.
 System: Home Assistant OS 11.5  (amd64 / qemux86-64)
 Home Assistant Core: 2024.2.3
 Home Assistant Supervisor: 2024.02.0
-----------------------------------------------------------
 Please, share the above information when looking for help
 or support in, e.g., GitHub, forums or the Discord chat.
-----------------------------------------------------------
s6-rc: info: service base-addon-banner successfully started
s6-rc: info: service fix-attrs: starting
s6-rc: info: service base-addon-timezone: starting
s6-rc: info: service base-addon-log-level: starting
s6-rc: info: service fix-attrs successfully started
[15:30:13] INFO: Configuring timezone (Europe/Rome)...
s6-rc: info: service base-addon-log-level successfully started
s6-rc: info: service base-addon-timezone successfully started
s6-rc: info: service legacy-cont-init: starting
cont-init: info: running /etc/cont-init.d/nut.sh
[15:30:16] INFO: Setting mode to netserver...
[15:30:16] INFO: Connected USB devices:
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 003: ID 10c4:ea60 Silicon Labs CP210x UART Bridge
Bus 002 Device 002: ID 0764:0601 Cyber Power System, Inc. PR1500LCDRT2U UPS
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0627:0001 Adomax Technology Co., Ltd QEMU Tablet
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
[15:30:17] INFO: Generating /etc/nut/upsd.users...
[15:30:17] INFO: Configuring user: nutty
[15:30:17] INFO: Password is NOT in the Have I Been Pwned database! Nice!
[15:30:18] INFO: Configuring Device named neon...
[15:30:18] INFO: Starting the UPS drivers...
Network UPS Tools - Generic HID driver 0.47 (2.8.0)
USB communication driver (libusb 1.0) 0.43
libusb1: Could not open any HID devices: insufficient permissions on everything
No matching HID UPS found
Driver failed to start (exit status=1)
Network UPS Tools - UPS driver controller 2.8.0
cont-init: info: /etc/cont-init.d/nut.sh exited 1
cont-init: info: running /etc/cont-init.d/nutclient.sh
cont-init: info: /etc/cont-init.d/nutclient.sh exited 0
cont-init: warning: some scripts exited nonzero
s6-rc: warning: unable to start service legacy-cont-init: command exited 1
/run/s6/basedir/scripts/rc.init: warning: s6-rc failed to properly bring all the services up! Check your logs (in /run/uncaught-logs/current if you have in-container logging) for more information.
/run/s6/basedir/scripts/rc.init: fatal: stopping the container.
s6-rc: info: service fix-attrs: stopping
s6-rc: info: service base-addon-timezone: stopping
s6-rc: info: service base-addon-log-level: stopping
s6-rc: info: service fix-attrs successfully stopped
s6-rc: info: service base-addon-timezone successfully stopped
s6-rc: info: service base-addon-log-level successfully stopped
s6-rc: info: service base-addon-banner: stopping
s6-rc: info: service base-addon-banner successfully stopped
s6-rc: info: service s6rc-oneshot-runner: stopping
s6-rc: info: service s6rc-oneshot-runner successfully stopped


I tried to add vendorid (764) and producid (601, in my case) but results are the same.

I really need your help, also because I’ve struggling around forums and GitHub and I see many people in my situation with no answers at all.

Please let me know.

Giacomo







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