[Nut-upsuser] Digitech support
Stephen Davies
sdavies at sdc.com.au
Sat Dec 27 03:15:14 GMT 2025
I tried your double loop idea using nutdrv_qx. Every iteration failed
(50852 lines of log).
On 26/12/25 21:46, Jim Klimov wrote:
> Thanks, yes (now :-} )
>
> So at least the string language index issue is solved, it sees the
> common "MEC0003" name.
>
> In the log I see you also setting "subdriver=hunnox" which is not listed
> in the HCL comments:
>
> $ git grep -i digitech
> data/driver.list.in <http://driver.list.in>:"DigiTECH" "ups" "2"
> "Computer 650VA" "USB" "nutdrv_qx port=auto vendorid=0001
> productid=0000 protocol=hunnox langid_fix=0x0409 novendor noscanlangid"
> # https://github.com/networkupstools/nut/pull/638 <https://
> github.com/networkupstools/nut/pull/638> caveats at https://github.com/
> networkupstools/nut/issues/674 <https://github.com/networkupstools/nut/
> issues/674> (may need longer pollinterval)
>
> Parameter names are a bit messed up historically, "subdriver" in
> nutdrv_qx refers to USB connection nuances (vs. serial which has no such
> concept), and "protocol" is the actual variant of some dialect derived
> from a Megatec Q<x> protocol.
> It may be that the USB subdriver for hunnox is in fact not what digitech
> wants, and that's why connection setup fails?
>
> One other idea is to make a shell loop trying all protocols and
> subdrivers until something returns a reasonable response. You can see
> the values to loop over in help message of the driver.
>
> Finally, there is a chance that they released a device not talking
> Megatec but something else. You can try `nutdrv_atcl_usb` (at least it
> also fits the no-name 0000:0001 IDs), or `usbhid-ups -s test -x
> port=auto -x productid=0000 -x vendorid=0001 -DDDDDD -d1`
>
> The I/O error message seems to come out of the blue, so NUT just has it
> with little context... You can also try your chances with LIBUSB_DEBUG,
> see https://github.com/networkupstools/nut/wiki/Changing-NUT-daemon-
> debug-verbosity#nut-v283-and-newer <https://github.com/networkupstools/
> nut/wiki/Changing-NUT-daemon-debug-verbosity#nut-v283-and-newer> for
> details.
>
> Hope this helps,
> Jim Klimov
>
>
>
> On Fri, Dec 26, 2025 at 12:48 AM Stephen Davies <sdavies at sdc.com.au
> <mailto:sdavies at sdc.com.au>> wrote:
>
> G'day Jim.
> Did you receive the following?
>
> I tried running "./drivers/nutdrv_qx -a ups1 -d1 -DDDDDD -x
> subdriver=hunnox" after building directly after
>
> ./configure --with-all --with-cgi --with-usb=libusb-1.0 --with-
> modbus=no --with-gpio=no --with-snmp=no
>
> The output is the the attachment. Doesn't look good.
>
> (I added the three =no bits to configure options because I couldn't
> find the relevant dependencies.)
>
> Cheers,
> Stephen
>
> On 19/12/25 18:46, Jim Klimov wrote:
> > Thanks,
> >
> > So on one hand that part does not look too promising:
> >
> > Dec 19 18:04:56 mustang nut-driver at ups1[916173]: 0.028122#011[D5]
> send_to_all: SETINFO driver.state "reconnect.updateinfo"
> > Dec 19 18:04:56 mustang nut-driver at ups1[916173]: 0.028125#011[D3]
> send: Q1
> > Dec 19 18:04:56 mustang nut-driver at ups1[916173]: 0.029292#011[D3]
> read: Input/Output Error (-1)
> > Dec 19 18:04:56 mustang nut-driver at ups1[916173]: 0.029308#011[D5]
> send_to_all: SETINFO driver.state "reconnect.trying"
> >
> > but on another, NUT v2.8.2.1 along with `nut_libusb_open get
> iProduct failed, retrying` indicates that maybe this is a device
> with botched retrieval of language-specific strings, so we get part
> of that reply and the rest is seen by USB layer as garbage when
> asking for Q1. Maybe. At least, the part about iProduct, iVendor,
> possibly iSerial was solved about a year ago - so trying a newer NUT
> version can help.
> >
> > Can you please check if you can build the current master branch
> per https://github.com/networkupstools/nut/wiki/Building-NUT-for-
> in%E2%80%90place-upgrades-or-non%E2%80%90disruptive-tests <https://
> github.com/networkupstools/nut/wiki/Building-NUT-for-
> in%E2%80%90place-upgrades-or-non%E2%80%90disruptive-tests> and run
> the driver from the resulting build workspace, if that would fare
> better? If yes, you can go on about installing that build over the
> packaged version; if no, not much of a change for the existing
> system (except added build dependency prerequisite packages).
> >
> > Specifically, I think these PRs can apply to the situation:
> > * https://github.com/networkupstools/nut/pull/2604 <https://
> github.com/networkupstools/nut/pull/2604> and maybe https://
> github.com/networkupstools/nut/pull/2571 <https://github.com/
> networkupstools/nut/pull/2571> (both went into 2.8.3)
> > * https://github.com/networkupstools/nut/pull/3211 <https://
> github.com/networkupstools/nut/pull/3211> (recently on master, fixes
> a string truncation issue possible after #2604 above)
> >
> > Hope this helps,
> > Jim Klimov
> >
> >
>
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