[Nut-upsuser] TrippLite device (09ae:3026)

Nathan Borson nate at borson.net
Tue May 19 22:55:17 BST 2026


Thank you, Jim!

Unfortunately, this YAML

> users:
>   - username: ooops
>     password:  **************
>     instcmds:
>       - all
>     actions: []
> devices:
>   - name: SMART500RT1U
>     driver: usbhid-ups
>     port: auto
>     config:
>       - productid: 3026
> mode: netserver
> shutdown_host: false

Seems invalid

> Failed to save: not a valid value. Got {'users': [{'username': 'ooops',
> 'password': '**************', 'instcmds': ['all'], 'actions': []}],
> 'devices': [{'name': 'SMART500RT1U', 'driver': 'usbhid-ups', 'port':
> 'auto', 'config': [{'productid': 3026}]}], 'mode': 'netserver',
> 'shutdown_host': False}

🤔

On Tue, May 19, 2026 at 1:12 PM Jim Klimov <jimklimov+nut at gmail.com> wrote:

> Hi, I am also not sure how HA pkugin is set up, that is a separate product
> and community. YAML-wise, try to spell those lines like
>
> config:
> - productid: 3026
>
> Jim
>
>
> On Tue, May 19, 2026, 21:46 Nathan Borson via Nut-upsuser <
> nut-upsuser at alioth-lists.debian.net> wrote:
>
>> I wish to use NUT in HomeAssistant on Raspberry Pi to manage my Tripp
>> Lite Model SMART500RT1U, Series AG-03AA.
>> Setup automatically detected the UPS and assigned driver usbhid-ups, but
>> the logs contain this error:
>>
>> [10:55:41] INFO: Starting the UPS monitor and shutdown controller...
>>> This TrippLite device (09ae:3026) is not (or perhaps not yet) supported
>>> by usbhid-ups. Please make sure you have an up-to-date version of NUT.
>>> If this does not fix the problem, try running the driver with the
>>> '-x productid=3026' option, or iterate with explicit '-x subdriver=...'
>>> option. Please report your results to the NUT user's mailing list
>>> at <nut-upsuser at lists.alioth.debian.org>.
>>
>>
>> I did try adding "-x productid=3026" as a custom config item for the
>> device (also tried "-x productid=3005"), but the same error persists.
>> I also tried the tripplite_usb driver and those listed in the HCL for
>> "various" manufacturers, but none of those identified the device at all.
>>
>> I'm not sure I added the productid parameter correctly; here's how it
>> came out in the YAML when I added a custom configuration item in the UI.
>>
>> users:
>>>   - username: ooops
>>>     password: *************
>>>     instcmds:
>>>       - all
>>>     actions: []
>>> devices:
>>>   - name: SMART500RT1U
>>>     driver: usbhid-ups
>>>     port: auto
>>>     config:
>>>       - "-x productid=3026"
>>> mode: netserver
>>> shutdown_host: false
>>
>>
>> The HCL <https://networkupstools.org/stable-hcl.html> shows this model
>> is supported by either driver tripplite_usb (older product ID 0001) or
>> usbhid-ups (newer product ID 3005), but it says nothing about product ID
>> 3026.
>>
>> Is there a workaround?
>>
>> -----------------------------------------------------------
>>>  App: Network UPS Tools
>>>  Manage battery backup (UPS) devices
>>> -----------------------------------------------------------
>>>  App version: 0.18.0
>>>  You are running the latest version of this app.
>>>  System: Home Assistant OS 17.3  (aarch64 / raspberrypi4-64)
>>>  Home Assistant Core: 2026.5.3
>>>  Home Assistant Supervisor: 2026.05.0
>>> -----------------------------------------------------------
>>>  Please, share the above information when looking for help
>>>  or support in, e.g., GitHub, forums or the Discord chat.
>>
>>
>> 🤞🙏
>> Nate
>> _______________________________________________
>> Nut-upsuser mailing list
>> Nut-upsuser at alioth-lists.debian.net
>> https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser
>>
>
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