[Nut-upsuser] TrippLite device (09ae:3026)

[Jim Klimov]

Hi, I am also not sure how HA pkugin is set up, that is a separate product
and community. YAML-wise, try to spell those lines like

config:
- productid: 3026

Jim


On Tue, May 19, 2026, 21:46 Nathan Borson via Nut-upsuser <
nut-upsuser at alioth-lists.debian.net> wrote:

> I wish to use NUT in HomeAssistant on Raspberry Pi to manage my Tripp Lite
> Model SMART500RT1U, Series AG-03AA.
> Setup automatically detected the UPS and assigned driver usbhid-ups, but
> the logs contain this error:
>
> [10:55:41] INFO: Starting the UPS monitor and shutdown controller...
>> This TrippLite device (09ae:3026) is not (or perhaps not yet) supported
>> by usbhid-ups. Please make sure you have an up-to-date version of NUT.
>> If this does not fix the problem, try running the driver with the
>> '-x productid=3026' option, or iterate with explicit '-x subdriver=...'
>> option. Please report your results to the NUT user's mailing list
>> at <nut-upsuser at lists.alioth.debian.org>.
>
>
> I did try adding "-x productid=3026" as a custom config item for the
> device (also tried "-x productid=3005"), but the same error persists.
> I also tried the tripplite_usb driver and those listed in the HCL for
> "various" manufacturers, but none of those identified the device at all.
>
> I'm not sure I added the productid parameter correctly; here's how it came
> out in the YAML when I added a custom configuration item in the UI.
>
> users:
>>   - username: ooops
>>     password: *************
>>     instcmds:
>>       - all
>>     actions: []
>> devices:
>>   - name: SMART500RT1U
>>     driver: usbhid-ups
>>     port: auto
>>     config:
>>       - "-x productid=3026"
>> mode: netserver
>> shutdown_host: false
>
>
> The HCL <https://networkupstools.org/stable-hcl.html> shows this model is
> supported by either driver tripplite_usb (older product ID 0001) or
> usbhid-ups (newer product ID 3005), but it says nothing about product ID
> 3026.
>
> Is there a workaround?
>
> -----------------------------------------------------------
>>  App: Network UPS Tools
>>  Manage battery backup (UPS) devices
>> -----------------------------------------------------------
>>  App version: 0.18.0
>>  You are running the latest version of this app.
>>  System: Home Assistant OS 17.3  (aarch64 / raspberrypi4-64)
>>  Home Assistant Core: 2026.5.3
>>  Home Assistant Supervisor: 2026.05.0
>> -----------------------------------------------------------
>>  Please, share the above information when looking for help
>>  or support in, e.g., GitHub, forums or the Discord chat.
>
>
> 🤞🙏
> Nate
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