Bug#421980: exim4: ALL outgoing mail returned "Relaying not allowed"

[David Baron]

On Thursday 03 May 2007, Marc Haber wrote:
> On Thu, May 03, 2007 at 03:08:32PM +0300, David Baron wrote:
> > The logs show the message being sent smarthost, completed.
>
> Unfortunately, exim logs do not show whether exim did authenticate.
>
> > Then show the return with the error message which does cite the
> > provider's support number, so ...
> >
> > If you receive this, it will be because the error message was coming from
> > the smarthost provider and not my exim4. (When I tried without
> > smarthosting before, maybe I did not do it correctly.)
>
> Without seeing the actual logs, my best guess that it is an issue with
> your ISP. The ISP shouldn't accept the message it is not going to
> deliver in the first place. Accept-and-bounce is bad.
>
> > If it is OK bypassing the smarthost, then either:
> > Exim4 is doing something different now that the provider is not
> > pleased with,
>
> I suspect that it is not authenticating.
>
> > or
> > the provider has made some little changes and has not documented them to
> > the subscribers (would not be the first time and then it may not be our
> > bug at all).
>
> This is a chance as well. Again, I'd flabg the accept-and-bounce
> policy of your smarthost as a bug anyway.

OK, I guess the problem is with smarthosting. My configuration, for better or 
for worse (I have those pesky paniclogs), has not changed. Question is, what 
has? I recall an exim4 upgrade quite a while back that broke smarthosting and 
I lived without it until that was fixed. Please look into that alternative.

I tried direct sends through the provider using kmail requsting 
authentication. Kmail as compiled by KDE's script, does not support it though 
the UI does. So if authentication is a problem, then I need to know how to 
get exim4 to do so. The reconfigure UI does not mention it. Without trying to 
authenticate, I get the error message immediately about relaying.

I will contact the provider about accept and bounce as well.

Thanks for your help.