[Pkg-exim4-users] Dropping support for users of Debianhowto-vexim

[Marc Haber]

On Wed, Nov 30, 2005 at 02:28:05PM -0000, Phillip Baker wrote:
> > The problem is not the replacement of the "Debian Exim Way", 
> > but the sheer cluelessnes of some of the people trying to be 
> > a mail-admin by just following the HOWTO character by 
> > character and stumbling into problems they are not able to 
> > solve themselves, not only because they don't have any 
> > knowledge (which wouldn't be a problem), but mostly because 
> > the don't _want_ to gather any further knowledge.
> 
> Ok, ok, I get the point. At this point I was merely responding to the first
> point in Marc's email about the fact that it was telling them to remove the
> debian magic. In my experience the magic would not help the kinds of people
> who are getting stuck anyway (because it is not an intuitive process - you
> have to still read the documents to get how to use the magic anyway, and if
> they read the docs they wouldn't be stuck in the first place) so I really
> don't think it would matter either way.

The magic in Debian's exim4 configuration is mainly geared to retain
the ability to roll out configuration updates via a package update
while still allowing people to do local changes. This is, IMO, very
important especially if the local admin is a newbie, should the
default configuration prove to be faulty.

> > This, combined with a very rough attitude in the maintainers 
> > of said FAQ/HOWTO, leads to Marcs (understandable) frustration.
> 
> Indeed, and frankly if he's been supporting them at all then credit where
> it's due because I wouldn't have bothered - there are plenty of resources
> for vexim (such as the vexim mailing list and wiki itself) that people
> should be using if they're having problems with vexim. Why not just refer
> people to that?

That's what I'm going to do in the future, combined with asking for
"exim -bV | grep '^Configuration'" first to find out which kind of
configuration is used.

Greetings
Marc

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