Bug#1050547: GNOME crashes with white screen after boot up
Simon McVittie
smcv at debian.org
Thu Sep 7 10:16:48 BST 2023
On Thu, 07 Sep 2023 at 16:46:34 +0800, Hor Jiun Shyong wrote:
> This issue occurred on my home desktop running with Nvidia GPU.
With the proprietary Nvidia driver, or with Mesa's open source Nouveau
driver? GNOME Shell uses OpenGL, so the choice of driver is likely to be
significant.
> while using my laptop with AMD Ryzen Pro 7 (with integrated Radeon
> Graphics), GNOME just crashed with the same white screen. However Debian
> managed to restart the GNOME session successfully.
It would probably be a good idea to install systemd-coredump on the laptop
too, so that if this crash happens again, the crash dump will be collected
for later investigation.
If the crash doesn't happen again, no further action is needed, but if
it happens on the AMD laptop again:
* If the backtrace obtained via systemd-coredump looks the same as for the
Nvidia desktop, we can use the same bug report for it.
* But if the backtrace seems significantly different, please report a
separate bug for it. Merging bugs if they turn out to be the same is
easy, but keeping track of two different bugs on the same bug number
gets really confusing, so we should avoid doing that.
Thanks,
smcv
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